评论 (30,318)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年1月28日

LUCY IS THE BEST !!!!!!

she was a great help and was quick saving my time. Dsers should give her a raise and give her more money her performance is phenomenal and is putting the company on her back

aurorique.us
美国
8个月 人在使用应用
DSers已回复 2024年1月29日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年3月23日

I had a bit of trouble with fulfilling an order but thankfully I chatted with Isla who helped me out in a swift manner!

HaloLamp
澳大利亚
3个月 人在使用应用
DSers已回复 2024年3月25日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年1月18日

Exceptional Customer Support Experience!

I recently had the pleasure of experiencing outstanding customer support from DAVID. As I'am new to dropshipping, I encountered an issue with understanding how to proceed with the order steps (Fulfillment process), and I must say that their response time and efficiency exceeded my expectations.

From the moment I reached out, DAVID demonstrated an impressive level of professionalism and a genuine commitment to resolving my concern promptly. What struck me the most was the lightning-fast response time – within minutes, I had a knowledgeable representative addressing my issue.

ThePoshHaus
法国
3个月 人在使用应用
DSers已回复 2024年1月21日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月14日

very good customer service, my rep lilly was very helpfull :)

Vivaderm
美国
4个月 人在使用应用
DSers已回复 2024年5月16日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年12月26日

DSers has been my go-to for handling orders on Shopify, and importing products! And when I made a mistake, Sandy from DSers support was my hero.

Sandy, thank you for your quick and helpful support. DSers with there assistance are really great !

Glowéa
法国
5个月 人在使用应用
DSers已回复 2024年1月3日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年6月4日

Falei com a Vivian do suporte da DSERS e foi fantástica.

Atendimento foi rápido e eficiente e resolveu-me logo os problemas!

Pouzek
葡萄牙
16天 人在使用应用
DSers已回复 2024年6月6日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年12月2日

I worked with Irene who helped resolve my issue on the backend very quickly. Be sure to reach out to support if needed!

The TrioBall Maker
美国
4个月 人在使用应用
DSers已回复 2023年12月3日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月30日

I want to thank for the great service people like Chrissy here are giving to this community. Great service, quick and accurate.

Comfy Homie
美国
8个月 人在使用应用
DSers已回复 2024年3月31日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年4月24日

I had some problems with my store, and I received all the attention from Raphael. He was very professional and guided and resolved all my doubts. It's a pleasure to be treated like that! Thank you, Raphael.

Bolubuys
西班牙
29天 人在使用应用
DSers已回复 2024年4月27日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月27日

Lily's support was super helpful. We are brand new to dropshipping and she was patient and clear. She resolved our question within two minutes and we were able to get back to work. Outstanding!

Top Soccer Gifts
美国
3个月 人在使用应用
DSers已回复 2024年1月29日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team