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I recently had the pleasure of interacting with Vivian, a customer service assistant. Her approach was not only professional but incredibly warm and empathetic, which is quite refreshing in today's fast-paced digital world.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Always great service! Lucy solved my problem within minutes. Really great service!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I couldn’t do what I wanted so I contacted customer service. I came across Syvia and she solved my problem in seconds! Thanks again to Sylvia! The best after-sales service
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Sandy was very helpful and patient with my questions. That really made me feel comfortable with what I needed to complete.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Selena was amazing. She helped me a lot and it was fast and smooth the way she helped me solve the problem. Thank you, Selen for being so Amazing
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Hi, I needed help and within a few minutes the problem was solved, excellent service
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
excelente apoyo por parte de ayuda en sistemas por parte de RIN resolvió mi situación
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
sandy - very fast reply solved the issue within minutes and helped me get issue resolved thanks you
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently received assistance from Aurora on the DSers support team. The help provided was excellent, and I appreciate the support received. Thank you!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am very new to dropshipping. I got my first order and the product wasn't mapped properly through the sourcer for fulfillment to the customer. Lucia walked me through the process. She was very patient in explaining it. She shared screenshots of how to correctly handle the problem. She continued to follow up to make sure I was able to correct my problem. She is very helpful and professional!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team