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I had trouble with tracking number for my customers and chatted with Wendy who was exceedingly helpful. She sent me the screenshot with all I had to do. She even offered to do it for me. Great first experience! Thanks again!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
great support and app so far, I heard a lot of people using this app to automate their orders and I'm liking it so far
Hi Discover Dawn Wear,
We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
My agent Lucia is so helpful. I have sorted out alot of things within couple of mintues, she is so helpul
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
rita was highly personable and extremely helpful. brought a smile to my day!!!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had the service with Sally, very professional, very kind, she was able to answer all my questions for the management of my store. 100% recommended ;)
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The best support ever!! I have the feeling of confidence cause Dsers is always there for help and support. Special thanks to Barrett, Jesse and Rach! You are great!!!
Hi Loja Up Em Casa,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service, especially with Barrett and Jesse. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very good customer service. Nephele help me a lot.
I don't have any doubt anymore. I 100 % recommend.
Hi Mundo Raro,
We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The app is really good! When I needed support, the attendant Collins helped me with a great service, thank you very much!
Hi RBH LifeStyle,
We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Estou começando agora no DSers, e precisei do suporte. Onde a Alice me atendeu, muito prestativa com um otimo atendimento.
Chamei no suporte e logo fui atendido.
Muito bom o suporte.
Parabéns Alice.
Obrigado.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Rating: ⭐️⭐️⭐️⭐️⭐️
Review:
I recently reached out to DSers customer support for assistance with an issue I was having with my account, and I had the pleasure of being assisted by Vivian. I must say, Vivian provided me with exceptional support that exceeded my expectations.
From the moment I initiated the chat, Vivian was prompt, courteous, and highly knowledgeable. She listened attentively to my concerns and quickly grasped the nature of the issue. What impressed me the most was her ability to provide clear and concise explanations, making it easy for me to understand the steps needed to resolve the problem.
Not only did Vivian resolve my issue swiftly, but she also took the time to ensure that I fully understood the solution and provided additional tips to optimize my experience with DSers. Her professionalism and dedication to customer satisfaction were evident throughout our interaction.
Overall, I am extremely satisfied with the level of service I received from Vivian at DSers. She went above and beyond to assist me, and her friendly demeanor made the entire process pleasant and stress-free. I highly commend Vivian for her outstanding support and commend DSers for having such a dedicated team member. Keep up the excellent work!
Sincerely,
Pet Purrfection Emporium
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team