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Im literally a "newbie" to dropshipping, and I was running into some issues with my first order being processed and shipped. I contacted customer service via messaging and Alice greeted me in a timely manner and stayed patient and helped me through quite a lot of questions. Would never have been able to get this going if it wasn't for her help. Thank you again.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Niki helped me within a few seconds after contacting the facebook customer care, mapping variations, happy with it!
Hi Pursue Amsterdam,
We really appreciate your review of DSers about our features and customer service. We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The problem solving at Chat was really awesome and fast
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I use the app for a very long time, always working well and very good support, react fast, thanks Chris
Hi,
We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Zark answered my question very quickly and professionally. I had a very nice chat with him and he was very patient. Jessica was super helpful in answering my complicated questions.
Hi The Corgily Pet Shop,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Tang/ Sebastian. thanks for your help around this time. thank you you helped me a lot thank you for everthing!!!
Hi Storebudget,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Sally was patient and kind, she guided me through my issue and made sure I got through. Thank you
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
La réponse rapide et précise de cette application m'a surpris, merci à Aimee qui m'a résolu avec des captures d'écran pour me faciliter la vie, j'apprécie beaucoup.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Hasta el minuto todo ha funcionado correctamente, y el servicio de soporte al usuario es realmente un lujo. Hoy fui atendido pr Sylvia de soporte y fue realmente un alivio y un gran apoyo, muchas gracias
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Bianca was an awesome assistant. She helped me get what I needed, done, and was very kind and professional. Definitely recommend her
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team