整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年10月21日

Alicia was awesome in solving my issues with currencies syncing etc! Good stuff!!!

Mindless Shoppers
澳大利亚
9个月 人在使用应用
DSers已回复 2023年10月22日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月29日

Great Customer support, I would like to thank Ms. Blanca for her amazing and super quick support

My Store
阿拉伯联合酋长国
3个月 人在使用应用
DSers已回复 2023年10月30日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年8月11日

WendyI am absolutely thrilled to leave this glowing 5-star review for Wendy, the outstanding tech support agent at DSers. My recent interaction with her left me not only impressed but genuinely grateful for her exceptional assistance.

From the moment I reached out to DSers for help, Wendy's professionalism and expertise were immediately evident. She was not only prompt in responding to my query but also displayed a deep understanding of the technical intricacies I was grappling with. Her patient demeanor and ability to explain complex concepts in a simple and understandable manner truly set her apart.

What truly amazed me was Wendy's dedication to resolving my issue. She took the time to carefully analyze my situation, asking relevant questions to ensure she had a comprehensive understanding of the problem. It was evident that she was committed to finding a solution, and she went above and beyond to troubleshoot and guide me step by step through the process.

Wendy's knowledge in her field is truly commendable. Her expertise was evident as she effortlessly guided me through various troubleshooting steps, patiently answering my questions along the way. She demonstrated remarkable technical prowess, and her confidence instilled a sense of trust that my issue was in capable hands.

But it wasn't just Wendy's technical skills that left a lasting impression; it was her genuine concern and empathy that truly stood out. She treated me not as just another customer, but as someone whose problem truly mattered. Her warmth and friendliness made the entire experience pleasant and stress-free, turning what could have been a frustrating ordeal into a positive interaction.

I want to express my deepest gratitude to Wendy for her exceptional service. DSers is truly fortunate to have such a remarkable tech support agent on their team. Her dedication, expertise, and personable approach have turned me into a loyal customer, and I will not hesitate to seek her assistance in the future.

If you're looking for unparalleled tech support, I wholeheartedly recommend reaching out to Wendy at DSers. Her professionalism, technical prowess, and genuine care make her an invaluable asset, and I am beyond pleased with the assistance I received. Thank you, Wendy, for going above and beyond in helping me. You've truly earned these 5 stars!

Blue Nest Goods
美国
2个月 人在使用应用
DSers已回复 2023年8月13日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月6日

Muito bom! Krystal me atendeu super bem e resolveu meu problema com agilidade!

Levaura
巴西
1年多 人在使用应用
DSers已回复 2023年11月8日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月10日

Una helped me through the whole process! . Highly recommend working with her! she had so much patience. Thank you Una!

Tazleey
美国
6天 人在使用应用
DSers已回复 2023年11月12日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年5月2日

Obrigada Vivian pelo suporte, foi de grande valia

Esperando com Propósito Store
巴西
9天 人在使用应用
DSers已回复 2024年5月5日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年8月21日

Ive received answers to my questions quickly and in a friendly manner.
Ive got a Solution to my problem and i am very satisfied.
thank you!

MyPrinter
德国
8个月 人在使用应用
DSers已回复 2023年8月23日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年8月15日

What truly amazed me was Via's remarkable speed in finding solutions. It was as if she had a magic wand that could instantly conjure up solutions to the challenges I was facing. She didn't just provide cookie-cutter responses; she customized her assistance to fit my specific needs, showcasing her deep understanding of the DSers platform and its intricacies.

My interaction with Via left me feeling not only grateful for her help but genuinely uplifted by her positivity. She is a shining example of what customer service should be – a blend of proficiency, empathy, and a genuine desire to make a customer's experience better.

The Paix
美国
2个月 人在使用应用
DSers已回复 2023年8月18日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年7月23日

The support here is fantastic. I had trouble with fulfilling an order and Tracy helped me so much. Tracy not only helped me with problems from dsers but also problems from shopify and aliexpress as well. So patient with me as well. Thank you guys so much.

RapidFit
美国
2个月 人在使用应用
DSers已回复 2023年7月24日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年11月28日

Essa Aplicação, está de parabéns, fácil de usar e suporte excelente que tiver com o operador Rafael, tirou minhas dúvidas, além de que perguntei e ainda mim ajudou a trocar meu ID do AliExpress que estava dando erro de pagamento, excelente. Obrigado.

Jeny Store
巴西
5个月 人在使用应用
DSers已回复 2023年11月29日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team