评论 (30,408)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年9月26日

I am very satisfied with the service that was given to me by Chrissy from the support team. Helped ease my mind from the problem I was being faced with. Very helpful in my situation.

Portable Cure™
美国
26天 人在使用应用
DSers已回复 2024年10月8日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月8日

Contacted DSers after I had an issue with one of my suppliers not having something in stock for a customer... their live chat agent was able to handle the situation in minutes and I had no issues. EXTREMLELY SATISFIED!

KuddleSocks
美国
11天 人在使用应用
DSers已回复 2024年11月10日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月26日

I'm new to the dropshipping sene so of course I have question luna was great she answered everything and helped me get up and running looking forward to working with Dsers and hoping to have a long relationship with the team thank you so much
Frank Madison

Kodiak's Bear Cave
美国
27天 人在使用应用
DSers已回复 2024年10月8日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月26日

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Chrissy helped me with my problem and gave me many solutions for it. She was very respectful and nice, I recommend the DSers customer support, if you have any problems.

Iwonda
德国
大约1个月 人在使用应用
DSers已回复 2024年8月27日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月20日

Great customer service. Zico was particularly helpful! Instant responses and logged into my system to fix an error for me.

Woofasa
英国
21天 人在使用应用
DSers已回复 2024年11月21日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月8日

The support team, specifically Rita, was beyond helpful with supporting my store and helping me efficiently solve the issues I was encountering (user error). Cannot saying enough good things about this support team.

Saving Your Kitchen
美国
2个月 人在使用应用
DSers已回复 2024年9月9日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月30日

Esfania is amazing. She answered all my questions with patience and so much clarity. It is really helpful to have an English speaking support. I can understand the replies better. She made many screenshots and communicated clearly, and waited for me to ask as many questions as I needed. I'm grateful that in the same session, I don't have a different person answer me when I have different questions. She is cheerful and a joy to work with. I wish she can sit next to me every time I need help LOL.

Chimes Collection
澳大利亚
8天 人在使用应用
DSers已回复 2024年10月31日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月25日

I had a sync issue with my store and Chrissy was able to swiftly resolve the issue and explain what to look for in the future. Chrissy was a pleasure to work with. Great Customer Service!!!

Ubundancy
美国
29天 人在使用应用
DSers已回复 2024年10月27日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年8月9日

I use DSers for 9 months,best app for dropshipping
Had a problem with sync one of my order on Aliexpress,started a live chat on Messenger with the most professional person seen for a long time,Chloe is her name,if you ever need help,hope you will chat with her,100% will hepl.

Aproape Perfect Online
罗马尼亚
9个月 人在使用应用
DSers已回复 2024年8月11日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月18日

I dealt with Bianca and she was nothing short of fantastic. Extremely helpful, kind and responsive and helped me sort my issue out. Highly recommend

Teddy Knows Best
英国
26天 人在使用应用
DSers已回复 2024年10月7日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team