DSers‑AliExpress Dropshipping

Super straightforward and easy to use. Customer service is great, Raphael helped me out quickly and made it easy to understand everything :)

It was a very helpful experience. Every step clearly explained and the problem solved

Great support provided by Sandy! She saved my day! Thank you so much Sandy! :)

Sandy was quickly, concise yet thorough!! I appreciate her answers that got right to the source of my questions and screenshots to direct me with no confusion. Sandy you are a credit to Dsers. Thanks.

Great. Makes fulfilling orders extremely easy. Their support team is superb, especially Celia. She spent hours with me on chat to for an issue I had until it was resolved.

Great application and very responsive customer service. Thanks to Lucy for her work and for bringing me her solutions quickly.

Great experience using the app. I was serviced by Rfimp and he did an amazing job. 10/10 customer service.

Exceptional Support Beyond Expectations

I recently had the pleasure of working with Wendy from DSers support, and I cannot praise her enough. Over the years, I've been part of countless support sessions, but Wendy's assistance stands head and shoulders above the rest.

From the moment we connected, Wendy was the epitome of professionalism and expertise. I was struggling to add variants from a second supplier to one of my Shopify products, and instead of just giving me instructions, Wendy went the extra mile—actually, several extra miles. She spent two full hours with me, ensuring that every aspect of my issue was resolved.

What really blew me away was her approach: not only did she guide me through the process, but she also created personalized videos showing exactly what I needed to do. And when the first option didn't pan out as planned, she quickly pivoted and provided another solution, again accompanied by a video tutorial. Her deep knowledge of the application, coupled with her quick thinking and resourcefulness, made a potentially stressful situation smooth and manageable.

Wendy was incredibly patient, articulate, and understanding throughout the entire process. She took the time to ensure I fully understood every step, never rushing me or glossing over details. Her dedication to setting me up for success was evident in everything she did.

In all my years of seeking tech support, I've never encountered someone as knowledgeable, kind, and thorough as Wendy. She turned what could have been a frustrating experience into one of the most positive and empowering support sessions I've ever had. DSers is incredibly fortunate to have her on their team, and I hope they recognize just how exceptional she is.

If you're looking for a top-notch support experience, ask for Wendy. She's truly one of a kind!

Helped me navigate through a stressful experience, instant replies almost as well. Selena was great! Much appreciated

Luna

Excellent customer service from Luna! They quickly resolved my issue with patience and care, making my experience seamless. Highly recommend!