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Thanks to Alice my issue was solved in couple of minutes :)
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
It is an awesome and easy experience to use their 24/7 customer support, thank you Lucas for your help!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I switched over to DSers from AliOrders because I heard good things about the platform. I encountered an issue quickly when I switched over but the support team was amazing and helped me solve it fast. I was worried about if my store would have to be scrapped but they came through and helped me through every part!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Very great customer service. Representative via was very very helpful and kind while helping me fix 10-20 incorrect orders very quickly. Great app makes my business so easy.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had trouble understanding how to navigate around the store. I reached out by email for help. In a short amount of time, I had a response. A member of the support team named Mia gave me a very detailed response with a link to a step-by-step instruction guide to get my problem fixed.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Really the best service that can be provided to you, very cooperative and friendly people to the utmost extent.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very easy to process orders, and people like Bruna on the support team are super responsive and very helpful when you get stuck.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Zoe was great to deal with and helped me out within minutes. Excellent customer service
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy was helpful and patient when experienced DSers for the first time. I was provided with the necessary information and solution to the issue I was facing. Thank you Sandy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Excellent customer service and great app. Wendy managed to help me with all my concerns and doubts. Highly suggested!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team