整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年5月5日

Good platform easy to use, customer service is exceptional , i was talking with the agent Lilly she was so friendly and professional

Amira Skinlab
爱尔兰
大约2个月 人在使用应用
DSers已回复 2024年5月6日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年1月27日

Isak was very helpful to me. I had a small problem - a big one to me - and she had a lot - a lot!! of patience with me solving this. Isak, thank you very much for your help and if I should need DS helpline again, please Isak, be on the other side of the line. It was a pleasure dealing with you. Happy New Year to you and - stay healthy!!

Telepix
德国
6个月 人在使用应用
DSers已回复 2024年1月28日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年2月24日

i actually had an issue with my first order, the customer service is super helpful and friendly. The experience was amazing

Buzzin' Hype
加拿大
大约1个月 人在使用应用
DSers已回复 2024年2月26日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

编辑时间:2024年4月2日

These people, Rfimp, Aimee and Ralla, have helped me out greatly. Great Help.

lumellaBRIGHT
澳大利亚
4个月 人在使用应用
DSers已回复 2024年3月25日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月15日

Cynthia was very nice and helped out with a problem I had. Even though I went off track she kept it proffesional and offered the help I needed.

PeakPump
丹麦
3个月 人在使用应用
DSers已回复 2024年2月16日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

编辑时间:2024年3月18日

Ilsa was absolutely fantastic with her guidance and excellent communication! Thanks for all that you do!

HomeGoodsMarketplace
美国
大约1年 人在使用应用
DSers已回复 2024年3月17日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月13日

Holly from support was amazing at resolving my issues and made working with this app way easier!

water 7
美国
29天 人在使用应用
DSers已回复 2024年4月15日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月23日

Aurora was my helpful agent i am so very happy and pleased with their work really patient and knows there job very well GREAT SERVICE !

Baby Slumber Dreams
英国
5个月 人在使用应用
DSers已回复 2024年2月25日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年4月23日

I'm a relatively new dropshipping online business owner and was having trouble with fulfilling one of my orders. But then I talked to Ralla, a representative from dsers via Facebook messenger and she was very helpful. She helped resolved an issue in a matter of minutes that took me days to work on. She was very patient, understanding and friendly. I'm so glad she was able to help.

Pet1st
英国
3天 人在使用应用
DSers已回复 2024年4月24日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年2月12日

I had to reach out to customer service bc my acct had been disabled and i was trying to fulfill an order. I was on chat with Aimee, and let me tell you...she was amazing. She provided clear instructions on how to create a new acct and even provided pictures of the steps needed to 1) link my new acct to DSers and 2)relink the supplier to my product. She waited patiently as i worked through the process and made sure to confirm everything was working properly on their end once configured. She deserves 5 STARS!!!!! Thx Aimee

Make It Jazi
美国
13天 人在使用应用
DSers已回复 2024年2月16日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team