整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年9月27日

DSERS new update sucks. Is it hard by default to just sort products by created date or whatever options? or at least give the option to sort products.

Warmly Lights
英国
8个月 人在使用应用
DSers已回复 2023年10月3日

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2023年7月22日

I had a very good experience chatting with Tony, a very helpful and supportive guy. He is very knowledgeable and to the point, I was very lucky to connect with him.
This is the level of support you expect from professionals and they know what they are doing.

Season Sensations
英国
5个月 人在使用应用
DSers已回复 2023年7月23日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年10月13日

The guy which I contacted for support named "Zoe" was friendly and quickly responsive to my questions.

Gezond Lichaam
荷兰
3个月 人在使用应用
DSers已回复 2023年10月15日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年8月31日

sandy did amazing job to help me find what was wrong with my account and helped to set up properly

The Beauty Tales
英国
3个月 人在使用应用
DSers已回复 2023年9月3日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年6月9日

This is a very intuitive app and I enjoy the ease had some technical difficulties at first but customer service was very patient and handled my problems swiftly and professionally.

Opal Fairy
美国
4个月 人在使用应用
DSers已回复 2023年6月11日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年8月24日

Serein was super fast at solving my issue. It was really easy to understand the explanation given and also she was very patient.

MixiMax Store
萨尔瓦多
3个月 人在使用应用
DSers已回复 2023年8月27日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年6月18日

Thank you Emma for Dser support chat. She was knowledgeable and found a quick solution for me. Love the chat service through meta.

KB Goods
美国
7个月 人在使用应用
DSers已回复 2023年6月18日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年5月27日

Thank you Kylie for the help i really needed. Thank you so much it made my day much easier i appreciate your help

Elite Accessories
美国
3个月 人在使用应用
DSers已回复 2023年5月29日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月14日

I needed help today and i chatted with Tiffany over messenger and she helped me tremendously! thank you so much

CURVY 2 FITT
美国
3个月 人在使用应用
DSers已回复 2023年10月15日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年9月17日

I got help from Sandy. She was very helpful and now I can continue with my dropshipping. Thanks, Sandy
Eggert

Egggshop
丹麦
大约2个月 人在使用应用
DSers已回复 2023年9月18日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team