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Everything was going well until it stopped being compatible because it was not updated. I think it´s a great and very useful app, but that is the only problem I have had and I would like to know what I can do?
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Would most likely appreciate it if you could update your app because it's saying no supported, and I really need this app so please and thank you.
Hi,
This issue is cause by Shopify sadly.
We are currently working with their team to have it fixed, but no worries, we are supported.
Feel free to reach out to us in case you need anything.
DSers Team
DSers has been a great source for outfitting my stores with new dropshipping products that our customers love. There is a bit of nuance to it that will require some trial and error, but Olivia at DSers support has been super helpful (and adorably friendly). I highly recommend exploring if DSer's is right for your store.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a great experience with one of the agents. Raphael helped me with an issue I had, it was quick and straight to the point!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The app is not compatible with shopify. Please, fix it. I have not selled any product with this app yet, but maybe I will get some problems. Please, fix it.
Hello,
Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.
Don't hesitate to contact us if you need any help!
DSers team
I had a problem in order fullfilment. This was caused totally by me. I keep in touch with help center of Dsers wich helped me almost instantly.
Arwen gave me the best help I could ever have.
GIVE A RAISE TO THAT MAN!
THANK YOU ARWEN, YOU ARE THE BEST ONE!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Excellent service by Eden! resolved my problem, was very professional , Ot can be very confusion but Eden was helpful Appreciate that.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
a Emma foi atenciosa =]
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Isla was a lot of help, good team to help you when you confused to about things. Defo worth using this for dropshipping
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Excellent customer service from Lily... detailed information and very helpful. Thank for your patience Lily. God bless!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team