评论 (26,820)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年11月5日

They promised to refund but didn't keep the promise. Their customer service was frustrating, as I had to engage with multiple agents regarding the same issue. Each time, I had to reiterate and explain my query repeatedly. It was a disappointing experience.

The Anime Supply
美国
1年多 人在使用应用
DSers已回复 2023年11月7日

Hello,

Thank you for taking the time to leave your feedback.
We have checked our database, and your ticket is still in progress, it is number #24088.
We have marked it as urgent, and your refund is underway. It may take some time for refund to be processed, but rest assured, we will try our best to ensure you get your refund as soon as possible.

Please drop our customer services team a message via on any below methods for an update on your ticket.

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2023年12月22日

Thanks to Wendy all my problems i was helping is solved. She helped me step for step. Greatest support i encountered!

ICEDDRIP
荷兰
4个月 人在使用应用
DSers已回复 2024年1月3日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年8月8日

Chatted with Lucy and she was able to resolve my issue expediently and proficiently. I had an issue with not being able to set the shipping in the Dsers app.

JTJMarketing
美国
10个月 人在使用应用
DSers已回复 2023年8月10日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年11月19日

The Best service They should be doing more live chat than 6 paragraphs of directions I love this!

SpaceBot
美国
4个月 人在使用应用
DSers已回复 2023年11月20日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年10月21日

I liked the speed of response in times of need, especially Lennon. I blew his mind with so many questions, but he always answered clearly and gave me solutions without me asking him!

WEKE
英国
4个月 人在使用应用
DSers已回复 2023年10月22日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月3日

Very good service from Sally! They helped me figure out how to fix a problem I was having and they answered all of my questions very quickly and kindly!

Digital Deals
加拿大
25天 人在使用应用
DSers已回复 2023年10月6日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月26日

Zoe, was very helpful and provided screenshots for me. I appreciate the service she provided.

LUV My Buddy
美国
9个月 人在使用应用
DSers已回复 2023年10月28日

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023年7月31日

Via helped me out and was very fast and quick with the solution! :) She was super kind the entire time.

Urban Grailed
美国
3个月 人在使用应用
DSers已回复 2023年8月2日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年12月14日

Lennon helped me in an amazing and very friendful way! Thanks a lot

Zoofury
比利时
大约2个月 人在使用应用
DSers已回复 2023年12月17日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

编辑时间:2023年9月15日

Spike,
Thank so much. Your help was effective in resolving my issues. I highly appreciated your service.

Jully,
Thank so much, also for your effective help. I am satisfied with DSers and your service.

Tick-Buy-Pick
瑞士
8个月 人在使用应用
DSers已回复 2023年8月23日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team