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Great customer service!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
O atendimento é muito rápido e assertivo, estou gostando bastante o suporte é bem eficaz e me explicou em detalhes.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great support and customer service. Thank you for the help! Any issue I have had, the support team have been there :)
The app is very usefull and the best in the category
The support is very patient, kind and efficient.
A special shout out to Lucy which take the time to full understand my problems and fix it with me !!
Hi,
We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
its a great app, the best, and i have a sugestion, make more acessible, the prices for brazilians, just like shopify did. i know for american, 19 usd is cheap, but for us, is expensive, cause our money( Real ). so 19 usd for us is about R$ 114,00 month.
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Muito legal a atenção que a Tiffany teve comigo. recomendo o Dsers para todos que possuem ou pensam em ter seu próprio negócio.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Beenle me ajudou a configurar corretamente meu pedido Dsers e
explicou tudo em detalhes. Estou muito satisfeito.
Hi doalfineteaofoguete,
Thank you so much for your review. We are glad to know that you like dropshipping with DSers and enjoy our customer service. We strive to provide our users with high-quality service to help them in every way we can. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
I had a very good experience using the chat. The agent was very knowledgeable and patient with me through the entire process. All of my questions were answered thoroughly.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recommend this app because my agent Jully was there to help me when I didn't know what I was doing I finally understood and it's all thanks to them they did a great job.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
If only I could leave less than 1 star. Honestly the most useless customer support and the most useless app. And today, dealing with "Jackie" from customer support is a new low point. She somehow deleted all my mapping and even placed unapproved orders on my behalf, it will take me hours to fix the mess she created.
Hello Lulu Babe,
We're very sorry to hear about your experience with DSers. We apologize if you felt pushed about leaving a review because we are trying to get proper feedback.
For the monthly subscription, we have a dedicated free plan for users coming from Oberlo that gives you access to all the features you had on Oberlo, without having to pay anything, could you please give us more details?
As for the interface, we'll work hard to improve it according to the feedback we received.
Thank you for taking the time to share your thoughts and happy dropshipping nonetheless!
DSers Team