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I was experiencing a glitch and the chat representative assisted me immediately and resolved my issue. Great customer service .
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
First time I needed to chat with the support and Zina did a great job explaining step by step making much easier to solve my problem!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Zina from DSers was amazing in helping me resolve my shipping inquiry. She was quick, clear, and provided the perfect solution. Thank you for the excellent support!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I had a little technical issue with the App that I could not solve, resulting in me contacting the Live chat. I received really quick support from Chrissy from DSers Support Team. Her help was really fast and detailed, which helped me resolve the issue immediately.
Really good experience with the support, thanks a lot!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Blanca was very helpful when I've needed to contact for help
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Chloe was incredibly helpful in setting up my DSers account and assisting with order fulfillment. She spent almost an hour, or even more, making sure everything was working perfectly, and did so with kindness and patience. I'm truly grateful for her support!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Amazing app. It makes dropshipping very easy and simple. Their customer service is also very good, they respond very quickly and always have an answer to my questions. A big shoutout to Rita for all the help
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Wendy was super communicative and fast. Provided the right solution within a few minutes. In general support from dsers has always been very fast and good.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had some problems with syncing prices and products mapping and some other things and Luna was so helpful and guided me through everything. Now I know how everything works :)
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
One more happy chat with Sherry, today solving all my problems in a patient and calm way. DSers support is 100% knowledgable, in contract with most of the other support i have met who reply to another question or do not know what they say. i have done multiple chats with dsers and i can say all of them were capable to solve my strange problems and teach me how to do things. thank you team./sherry
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team