DSers‑AliExpress Dropshipping

I got a rapid solution to my first technical issue with DSers over several years (thanks Sally! ;). A really stable app, and working well.

the support is horrible. Not supported 24hrs. Sometimes it takes more than 2 days to answer you. It should have a call queuing system but the answers are answered via Facebook Messenger. The answers often beyond coming after a long time are very bad and do not help anything.

I recently had an outstanding experience with DSers' customer service. I particularly want to highlight the efficiency and speed of Via, who addressed my issue with remarkable responsiveness. Not only was my request handled in record time, but the quality of the service exceeded my expectations. It's reassuring to know that there are such skilled and dedicated professionals at DSers. A big thank you to Vea and the entire team for their excellent work! I highly recommend DSers for their top-notch customer service.

I am very satisfied with Dsers support done by Villanelle. This is a adorable person, professional and kind. I am very happy with Dsers, I feel that I can count on them and this for me is gold!

I had an issue with the DSers AliExpress Dropshipping app on Shopify and I reached out to their customer support team. I was lucky enough to be assisted by Joy and I must say that she provided exceptional support.

Joy was very patient with me and took the time to understand my problem. She provided clear and concise instructions on how to resolve the issue, and even followed up to ensure that everything was working properly. Her professionalism and expertise made my experience with DSers a great one.

I highly recommend DSers AliExpress Dropshipping app on Shopify to anyone looking for an efficient and reliable dropshipping solution, and especially recommend seeking assistance from Joy if you need any help.

I used it for the first time. I got lost somewhere but support team is great. They have solved my issue in few minutes. Great!
Thank you so much

love this app. fast and efficient bulk ordering. would like a functionality where you can pay for all orders in one go. otherwise great!!

I take back my review. The customer support did not understand my request to change the product prices, perhaps due to the language barrier. Instead, lead me to sync my store's prices to which I cannot revert back for whatever reason. Asked them to help me revert the prices back to the original and basically said that that's not possible. Currently manually updating my store prices ~ will take all day as a result.

Alice, the customer support agent for DSers, was absolutely fantastic! She answered all my questions with patience and clarity, making my experience with DSers incredibly smooth. Thank you, Alice, for your exceptional support!

Layal

I had a small issue with my Dsers account billing, but Lucy was patient and helped me out.