评论 (26,031)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年11月8日

As a first-timer using DSers, I faced a few technical issues regarding syncing my AliExpress account to DSers. Raphael helped me through the whole process and made sure everything was working smoothly. I loved the fact that he shared screenshots throughout the troubleshooting process; it made it so much easier and clearer.

Brewtiful Brews & Co
美国
大约2个月 人在使用应用
DSers已回复 2023年11月12日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年11月10日

Very good customers service ,help me a lot!!!

Alb3rt & Co.
英国
大约2个月 人在使用应用
DSers已回复 2023年11月12日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2022年5月24日

Great service by Jenny. Quick response and solved my problem in minutes. I will definitely recommended DSers

Cooksight
美国
1年多 人在使用应用
2021年6月21日

I had issue to place one of my order. I spoke with Catherine, she explained me all the steps to success my task. Thanks again Cath

Smart Kauppa
澳大利亚
1年多 人在使用应用
DSers已回复 2021年6月21日

Hi Smart Kauppa,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年1月24日

DSers est une superbe application. J ai eu un souci avec ma première commande, je ne savais pas comment m y prendre ma cartographie n'est pas correcte. Et Aurora m as guider pour tout arranger en 2 min, avec de très bonne explication.
Très réactif explication au top avec capture d écran. Très très content gros merci Aurora.

hijabisrae
法国
1年多 人在使用应用
DSers已回复 2023年1月25日

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2022年7月29日

brilliant app and customer service! I recently got moved over to Dsers from Oberlo (through Oberlo's closure) and had my first interaction with customer support today as I was a bit confused with my product mapping. It was so easy to access support and get help through the chat via facebook messenger. I was speaking with a support assistant named Emma and she was so lovely and really, really helpful. I was even having a bit of trouble getting my head around something and she was very patient and went above and beyond to help ensure I understood it correctly. It was a fantastic customer support interaction and with great thanks to Emma! All my questions were answered wonderfully and I've got a very clear understanding now 10/10

Leiken Hair
澳大利亚
1年多 人在使用应用
DSers已回复 2022年7月31日

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2022年10月2日

The support from Dsers helpdesk was great and the tech was very detailed oriented and knowledgeable.

ddalalwomenswear.com
美国
1年多 人在使用应用
DSers已回复 2022年10月7日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2021年4月8日

Top demais! alem de um bom servico o suporte tem um atendimento muito bom!! Estao de parabens, super recomendo pelo suporte

Short Store USA
巴西
1年多 人在使用应用
2023年8月9日

I was having an issue with my Dsers and I was helped by Selena. I have to say she is one of the most patient, understanding representatives I ever had. She assisted me, she provided step by step guidance and also showed pictures of every step and explained it to me completely thorough. she gave continuous clarity and help through the nearly 2.5 hour chat we had(yes, I'm not the best at software and apps) and she had the patience and constant reassurance and helping me trouble shoot my inquiry. Selena my hats off to you for being an absolute star in assisting people/businesses. There should be more people like you. Thank You very Much!

ExcelsiorOnlineLLC
美国
大约1年 人在使用应用
DSers已回复 2023年8月13日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年10月26日

Nice service.
Quick feedback for my questions and fast help and explaination in chat :)

Okay-Shop
斯洛伐克
4个月 人在使用应用
DSers已回复 2023年10月28日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team