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Really good app to manage orders with aliexpress. Great customer service always ready, friendly and clear.
Thanks to Krystal for assisting me in solving my problem.
Hi,
We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
J'ai utilisé l'application pour le mapping de mes produits, tout fonctionne très bien. J'ai eu des difficultés à faire certaines choses, j'ai contacté le support qui est très réactif et j'ai eu la chance d'avoir Jenny qui m'a assisté et m'a aidée à mieux comprendre la plateforme. Merci beaucoup, le staff est très compétent. L'application très utile et fonctionnelle, beaucoup de fonctionnalités intéressantes. Au top, je recommande.
Hi Apple Jungle,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Still new to Shopify, made some errors processing an order and help was 10 out of 10 in directing me to sorting the issue.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Serein was of great assistance and solved all of my issues promptly. Fantastic customer service!!!!!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Getting used to DSers instead of Oberlo was a small challenge but nothing I couldn't achieve without the assistance of the Facebook team, Olivia assisted me with my inquiry immediately, there was minimal to no delay within messages. She was helpful, polite, knowledgeable and had great communication. Using descriptions and pictures to guide me to what I needed to do was extremely effective and I really appreciated her assistance. Thank you Olivia.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Merci beaucoup beaucoup à Selena qui a été très patiente avec moi et qui a sauvé ma première commande sans elle je n’y serai jamais arrivé seule elle a était d’un grand secours pour moi merci beaucoup Un équipe formidable au top encore merci
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Una helped me out with what I thought was a big issue, but with her help, she made the it disappear like magic! Thanks Una!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Tenia muchas dudas respecto a los planes y suscripciones . Tuve una muy buena orientacion y exelente atención de Sylvia.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Great cutomer service support from beginning to end of the process. Special thanks to Neva for your amazing service ! i really appreciate your help!!! You are the best guys!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Krystal help me today to solde a critical problem on my dsers account with a very professional maner. Quick and kind
Hi yospirit,
We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team