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So far the help center have been very nice , especially Selena whow has been super patient and helpful answering all my requests.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am a new user of dser, needed some help with some issues i was facing with my shopify store. I clicked there live chat on facebook, Lucy was so amazing to help me with my questions and cleared my confusions.
Thank you Lucy
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Blanca provided the fastest help I've ever experienced! I had an issue, and she resolved it within seconds. Her support was quick, efficient, and incredibly helpful. Absolutely top-notch service!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
very practical and patient. solved my problem very quickly.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had a fantastic experience with the support provided by Aurora at DSers. She was incredibly responsive, professional, and helpful in resolving my issue. Aurora went above and beyond to assist me.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Chrissy was great at helping me sort through some admin problems. Responded immediatly and stayed with me until it was completed
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I love the 24/7 support. Many times on weekend we shop owners are stuck because most aps support is just not there 24/7. Thank you to Luna who just helped me understand how to find us shipped products. I also found I don’t have all buttons on my iPad. So if you are like me and work through different devices, you can copy the url back into dsers to find and import into dsers. But much easier when all buttons are showing on your pc.
Thanks Luna for all your help! I will be in touch again soon as I grow,
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Using FB Messenger for customer service chat is a pretty efficient method, good on DSers' part. Sandy did a good job.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of working with Zico, who assisted me in fulfilling my order on DSers. They were incredibly efficient and knowledgeable about the platform, guiding me through the entire process with ease. Their attention to detail ensured that everything was handled perfectly, and their clear communication made the experience stress-free.
Thanks to Zico’s expertise, my order was fulfilled quickly and without any issues. I highly recommend Zico for anyone needing assistance with DSers or any similar tasks. Their professionalism and dedication to helping others are truly commendable.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Celia was super helpful
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team