评论 (31,285)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年11月13日

Krystal saved my business today! I had an absolutely amazing experience with the chat support of Krystal! From the moment I reached out, I was met with quick, very friendly, lovely and professional assistance. The response time was incredible—within seconds, she immediately understood my issue.She was knowledgeable and efficient, guiding me step-by-step through the solution, than followed up to ensure that everything was fully resolved.
It’s rare to feel this level of care and attention in customer service. I felt truly valued and understood, and my issue was handled with such ease and efficiency that it exceeded my expectations. Thank you for solving my issue stress-free and for going above and beyond!

Kids Safety Gear
奥地利
大约2个月 人在使用应用
DSers已回复 2024年11月17日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月7日

Many thanks to Celia for her help! She responded quickly, answered all my questions patiently and thoroughly, and resolved all my issues. Whether it was product information or after-sales service, she was very professional and attentive, making my shopping experience enjoyable. With such excellent customer support, I feel much more confident shopping here!

SecretShopNow
巴拿马
2个月 人在使用应用
DSers已回复 2024年11月10日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年12月3日

I connected to Vivian and got answer to all my questions in minutes. She supported in a very kind way and deeply analysed the soluitions for my questions. She served best in class customer journey. Thanks a lot Vivian!

Romevest
土耳其
大约1个月 人在使用应用
DSers已回复 2024年12月4日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年11月29日

Sandy was awesome helping me with an email issue where my customers were receiving too many emails from various sources. She investigated thoroughly and explained to me what was going on and how to find the ideal solution for me! thanks Sandy.

The Goose Nest
加拿大
大约1个月 人在使用应用
DSers已回复 2024年12月1日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年12月17日

je recommande fortement "dsers" plus particulièrement Zoey ,très pro, très a l'écoute, elle m'a beaucoup aider

Inovision france
法国
26天 人在使用应用
DSers已回复 2024年12月23日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

编辑时间:2024年12月15日

Following up on a sale status. Once I received the correct information for assistance. Rfimp from DSers Support Team, was able to answer my questions and provided information that was needed.

Thanks
Rfimp

Adventure Rite
美国
9个月 人在使用应用
DSers已回复 2024年10月15日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月14日

The best support!

Pet Store
波兰
大约2个月 人在使用应用
DSers已回复 2024年11月17日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月3日

I had an exceptional experience with Rin from Dser! She went above and beyond to help me resolve my issue promptly and professionally. Her patience and attention to detail made the whole process smooth and stress-free. Rin’s dedication to customer service truly stands out, and I’m grateful for her assistance. Highly recommend Dser for their excellent support team!

duloho
美国
3个月 人在使用应用
DSers已回复 2024年11月4日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年10月9日

Zico was helpful and quick to answer questions.

The Artizan Shoppe
美国
大约1年 人在使用应用
DSers已回复 2024年10月15日


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年12月18日

Esfania foi a melhor assistente que me ajudou com problemas o app é muito bom e seus assistentes super atenciosos muito bom

Minha loja
巴西
25天 人在使用应用
DSers已回复 2024年12月23日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team