整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年1月11日

In short, i am thoroughly impressed with high quality of your customer service. it has truly set you apart, the attention to detail and commitment to excellence have not gone unnoticed.
I want to specially thank Blanca. all the credit goes to her.

Emax
泰国
大约1年 人在使用应用
DSers已回复 2024年1月15日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

编辑时间:2024年2月12日

Response with Eden was great this morning, fast and solved my issue.

MissyMays Elegance
澳大利亚
25天 人在使用应用
DSers已回复 2024年2月3日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年1月8日

Sherry was very helpful and provided useful information! But I think the app has some limitations and needs improvements.

Wey! Market
美国
12个月 人在使用应用
DSers已回复 2024年1月15日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年3月27日

Just got the support I needed. Thanks Vivian!

Noble GSD
美国
1天 人在使用应用
DSers已回复 2024年3月31日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月12日

Solo tardaron un minuto en responder.

AuTHEnTIKo
墨西哥
3个月 人在使用应用
DSers已回复 2024年1月15日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月7日

I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!

Baby Bubbles
美国
3个月 人在使用应用
DSers已回复 2024年1月15日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年12月23日

So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.

A Pet Store LLC
美国
1年多 人在使用应用
DSers已回复 2024年1月3日

Hi,

We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月6日

Hello, I was facing some technical issues with my store & DSers but I contacted DSers on Messenger for help. They replied to me within a minute and a Staff named “Irene” took my request. She was so kind and helpful, not only that she resolved all the issues I was having with my store. Thank you so much to Irene for her kind & fast service.

DestinyExpress
澳大利亚
大约2个月 人在使用应用
DSers已回复 2024年1月15日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月9日

There was an issue with me connecting my correct email to their account. I can assess that they tried very hard to assist me and everyone was very polite included Aurora. My issue has been rectified and they also answered my other questions.

Chic & Posh Boutique
美国
27天 人在使用应用
DSers已回复 2024年1月15日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023年12月20日

je suis ravis de cette application car c'est gratuite, ça nous epargne beaucoup de temps, energies, stress et surtout l'argent

Mom and baby store
加拿大
3个月 人在使用应用
DSers已回复 2024年1月3日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team