評價 (31,289)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月11日

Vivian, amazing service , help me a lot with some trouble with orders, Very good person and respectful

ChargeX
墨西哥
使用應用程式 3個月
DSers 已回覆 2024年10月15日



Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月5日

A big thank you to Chloe for her support on facebook messenger. She tried everything to solve my problem without any delay and with a lot of energy in her work. I thank her again for this! Fast, quality service.

LOMIRIA
法國
使用應用程式 29天
DSers 已回覆 2024年10月10日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年10月31日

Thank you Chloe for you rapid respond to my questions. It didn't feel interacting with you on the other side. You took your time explaining with screenshot as steps to follow which was brilliant and able to resolve my query in mins. Thank you and have a lovely day ahead.

ChicCove
英國
使用應用程式 30天
DSers 已回覆 2024年11月3日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月22日

Gostei muito do atendimento da dsers. Consegui resolver meu problema.... com o cliente que tinha feito um pedido no meu site.
Muito Obrigado
Gratidão a equipe e atendente da Dsers.

Pantera Stores
巴西
使用應用程式 4個月
DSers 已回覆 2024年11月24日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月23日

Selena was very kind and patient as I obviously had no clue what I was doing. She walked me through it step by step and even gave me screen shots to show me:)

KitKatz
加拿大
使用應用程式 5個月
DSers 已回覆 2024年10月7日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月26日

10/10 service, their live chat was a life saver i was stuck for a long time and Lena one of their customer service reps assisted me with my issue and was resolved in no time. Very professional and helpful thank you for your time.

My Store
美國
使用應用程式 2天
DSers 已回覆 2024年11月28日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2025年1月2日

Great costumer service!! Really appreciate it!!

Nimanda Jewelry
德國
使用應用程式 2個月
DSers 已回覆 2025年1月6日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月1日

Excellent Service!
I was extremely satisfied with the support I received from the Dser team. They handled my request quickly and efficiently, resolving the issue with great professionalism. Communication was clear and courteous, and they provided all the necessary information to proceed without any hassle. I highly recommend their services to anyone looking for top-notch customer support. Thank you again!

My Store
阿拉伯聯合大公國
使用應用程式 大約12小時
DSers 已回覆 2024年12月2日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月30日

The support was amazing especially Esfania, who was very supportive and friendly

abaya-femmes.com
英國
使用應用程式 20天
DSers 已回覆 2024年12月1日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月28日

Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!

Seaside-Montessori
美國
使用應用程式 6個月
DSers 已回覆 2024年10月8日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team