整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年1月3日

I am writing this review for a excellent support of DSers team, via facebook messenger, the team guided step by step, my order was placed by fast shipping but supplier, logistic cooperation do not accepted fast shipping method, and DSers team guide me how I can proceed my order standard method and canceled my previous order and refund.
although team is very supportive behaviors.
Thank you

PawsLifeCo
加拿大
使用應用程式 1年多
DSers 已回覆 2024年1月15日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年4月20日

Adele has been very helpful gave me all the answers I was looking for

Galaxycosmicempire
美國
使用應用程式 大約1個月
DSers 已回覆 2024年4月22日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年2月18日

Great app if you're dropshipping with AliExpress. Had a few questions and concerns but Neva sorted them out in one chat session (+very fast response on FB messenger). Very good and knowledgeable support.

ZENITH CASES
英國
使用應用程式 大約2個月
DSers 已回覆 2024年2月19日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月27日

Hello, I had my first question and needed an answer urgently. I sent an e-mail to support and they got back to me very quickly. Thank you very much to Isak who was very kind and helpful.
Congratulations to all the Dsers team.

Best regards
Jessica Bibbo

JSOFERTAS
巴西
使用應用程式 2天
DSers 已回覆 2024年3月28日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年2月24日

I have reached out several times with questions and everyone is super helpful and professional. My last agent, Aimee, had an answer to my question within about 30 seconds which solved my problems. Many Thanks!

Sci-Fi Emporium
美國
使用應用程式 5天
DSers 已回覆 2024年2月25日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年2月27日

Rin you are awesome you help me a lot, you deserve 5 star. Keep going with good work !!!

Duo Dojo™
美國
使用應用程式 10天
DSers 已回覆 2024年2月29日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月3日

The whole experience is smooth and hassle-free. Selena's customer service is top-notch!

Fluffy Wanders™
英國
使用應用程式 5個月
DSers 已回覆 2024年3月4日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月9日

Isak did a very good job. I had a question about packaging he showed me everything in a short time and he helped me very quick.

Maverick Menswear
奧地利
使用應用程式 22天
DSers 已回覆 2024年3月10日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

編輯時間:2024年2月25日

Super fast service, thank you Sofia !
Edit : A huge thanks to Alicia who helped me quickly, super nice !

MyHandFlicker
法國
使用應用程式 大約2個月
DSers 已回覆 2024年1月21日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月16日

Thanks Isak for you help. Very good service.

Jollyty
法國
使用應用程式 6個月
DSers 已回覆 2024年3月17日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team