DSers‑AliExpress Dropshipping , 24,720 則評價

Great app if you're dropshipping with AliExpress. Had a few questions and concerns but Neva sorted them out in one chat session (+very fast response on FB messenger). Very good and knowledgeable support.

VIVIAN has been very patient and helpful with me this afternoon. Thank you so much.

"Exceptional Customer Support Experience with Eden – Above and Beyond!"

I recently on 12-31-23 had the pleasure of experiencing truly outstanding customer support from Eden, and I couldn't be more impressed. In a world where exceptional service seems increasingly rare, Eden went above and beyond to ensure my satisfaction.

From the moment I reached out for assistance, Eden demonstrated unparalleled professionalism, patience, and a genuine commitment to resolving my issue. What sets Eden apart is not just the quick and effective solution provided, but the level of care and attention to detail that accompanied it.

Eden's effectuve communication skills are impeccable. They not only addressed my concerns promptly but also took the time to explain the process in a clear and concise manner, ensuring that I fully understood every step of the resolution. This personalized approach made me feel valued as a customer and, most importantly, heard.

What truly stood out was Eden's willingness to go the extra mile. Instead of settling for a standard resolution, Eden proactively identified potential future issues and provided preventive measures to ensure a seamless experience moving forward. This proactive approach is a testament to Eden's dedication to customer satisfaction, and it left a lasting impression on me.

In an era where customer service can sometimes feel robotic and detached, Eden restored my faith in the power of exceptional customer support. Their commitment to excellence sets a benchmark that I hope other customer support agents will strive to achieve.

In conclusion, my interaction with Eden was nothing short of phenomenal. I am genuinely grateful for the outstanding service provided and the peace of mind that comes with knowing there are dedicated professionals like Eden ready to assist. If you're looking for customer support that exceeds expectations, look no further – Eden is the epitome of excellence in customer service!

P.S. I would also like to add the customer support agent Nephele for delivering assurance that all of my needs were met to the fullest as Nephele covered my additional concern!! GREAT JOB DSers customer support!!

William Watson
Your Healthy Adventure & More

Aurora was very helpful and was able to solve my checkout issue using pictures to explain since I was new. It took a little to figure out but we resolved the issue and my site is back up and running smoothly!

Good platform and thank to Selena for helping us!

Sherry was fantastic and so informative! I got my first order and didn't understand the payment from shopify to Aliexpress. Sherry helped me understand and find it so that my customer would be satisfied with their order. Thank you so much Sherry! You're the best!

Big shoutout to Lucia for helping me out and being patient throughout the whole process. Kudos to her – keep up the great work!

Adele is really knowledgeable and efficient in solving my issues. She fixed my problems on manual order fulfillment and taught me how to prevent the same issues from happening again in the future. I'm very thankful!

Excellent advice from Jenny, thanks to her I was able to solve technical problems, due to lack of knowledge in the processes, since I am new to dsers. but I highly recommend the application

Exceptional customer support experience with Sherry! Prompt and courteous assistance resolved my issue effortlessly. Thank you for your outstanding service!