評價 (31,319)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年12月19日

Outstanding Support for Adding a Second Shopify Store

I recently reached out to DSers customer service for assistance in adding a second Shopify store to my account, and I must say, the experience was nothing short of excellent. From start to finish Zina the cusotmer service rep. went above and beyond to ensure everything was set up seamlessly.

Zina was not only knowledgeable but also incredibly patient, walking me through every step of the process. They provided clear instructions, answered all my questions promptly, and even suggested optimizations that I hadn’t considered before. What stood out the most was their genuine willingness to help; they didn’t just solve my issue but took the time to make sure I understood how everything worked moving forward.

Her proactive approach saved me so much time and eliminated any frustration I might have had. Thanks to their exceptional service, I was able to get my second store up and running quickly, ready to scale my business further.

If you’re considering using DSers or need help with any aspect of your account, their customer service team is truly top-notch. They not only deliver solutions but also ensure a smooth and stress-free experience. Highly recommend! ⭐⭐⭐⭐⭐

Pure Vitality
美國
使用應用程式 大約2小時
DSers 已回覆 2024年12月23日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月24日

Zico at DSer's was a life saver and helped walk me through the steps to properly fulfill my orders. Thank you Zico!

Vibe Hive
美國
使用應用程式 16天
DSers 已回覆 2024年11月26日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2025年1月3日

It was very good and mrs lena is so helpful

zenzo
美國
使用應用程式 4個月
DSers 已回覆 2025年1月6日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月29日

As a newbie dropshipper, Villanelle helped me understand the ins and outs of the app. Good support.

Dusk & Noah
新加坡
使用應用程式 5個月
DSers 已回覆 2024年10月30日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月30日

Easy to use and excellent customer service the longest you wait is 2 minutes normally quicker and they're really helpful.

Draper's of Manchester
香港特別行政區
使用應用程式 4天
DSers 已回覆 2025年1月3日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月25日

Rita was very reactive and helpful with my support request ! Thank you ver much

OhCanin
法國
使用應用程式 大約2個月
DSers 已回覆 2024年11月26日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月4日

Olivia, one of the support team members, was incredibly prompt and direct in resolving my issue. I highly recommend DSers, as both their app and support services are exceptional.II am very grateful for Olivia's help:)

Fashion Jewelry Workshop
英國
使用應用程式 2個月
DSers 已回覆 2024年10月10日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月11日

had a great and very nice contact with Luna. She was able to help me quickly.

EasyGoodies
瑞士
使用應用程式 6天
DSers 已回覆 2024年11月12日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月14日

Maria did an amazing job. I had an Problem with my Supplier and she solved it so fast. The Support was amazing. Thx!

Memory Gems
德國
使用應用程式 3個月
DSers 已回覆 2024年10月15日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月1日

Had a support agent named, Vivian. He quickly helped me, stayed online with me, and was patient with me. Highly recommend DSers. Quick customer support is very much appreciated.

Neurelaxa
美國
使用應用程式 10天
DSers 已回覆 2024年11月3日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team