評價 (31,321)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年1月7日

Rita was quick to respond and was very helpful in resolving my issue. Thank you

Northern Phoenix Store Inc.
加拿大
使用應用程式 9天
DSers 已回覆 2025年1月13日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月13日

I struggled a bit with mapping a supplier and Chrissy was absolutely fantastic, the speed of resolution was great and they also helped me with the chrome extension to receive discounts (that I had been missing out on). Great app & great customer service... 100stars :-)

The Sustainable Kitchen Company
英國
使用應用程式 1年多
DSers 已回覆 2024年9月17日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月12日

I recently reached out to DSers customer support regarding how to map a supplier or change an existing supplier for my products. The support agent, Adele, was prompt in their response and guided me through the process efficiently. However, I still had some confusion about switching suppliers for a product that had already been listed. A clearer step-by-step guide or walkthrough would be helpful in understanding the process of supplier mapping, especially when switching to a new supplier. Overall, Adele was helpful and professional.

The Marvel Store
美國
使用應用程式 3個月
DSers 已回覆 2024年9月17日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月16日

Very good and helpful, thanks buddy

Autumn Treasure
美國
使用應用程式 7個月
DSers 已回覆 2024年11月17日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2025年1月7日

Selena from support team answered all my questions. Thank you!

Punk Wheels
立陶宛
使用應用程式 28天
DSers 已回覆 2025年1月13日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年11月23日

Sometimes you need to lower your guard to see you can save you. I am giving an Acolades of 3 hearty cheers to Blanca for putting me through the process.
I will recommend any newbies like me to go through her. Kudos to the team

Luxurymania
英國
使用應用程式 3天
DSers 已回覆 2024年11月24日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月17日

SANS

This is one of the best customer experiences I have had when dealing with an issue and it was resolved quickly.

Konnect.it
西班牙
使用應用程式 23天
DSers 已回覆 2024年10月20日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月26日

Vivian was great with answering all my questions and very prompt and accurate. Thank you for helping me solve my issues so fast.

INDESTRUCTIBLE
美國
使用應用程式 2個月
DSers 已回覆 2024年10月28日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月14日

Patience, promptness, extraordinary. They helped me a lot with information and solving some issues in a very short time.

Perdele Luminoase
羅馬尼亞
使用應用程式 3個月
DSers 已回覆 2024年10月15日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年10月16日

Esfania did a great job helping me out.

Kiddie Kuddles
加拿大
使用應用程式 接近2年
DSers 已回覆 2024年10月20日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team