評價 (29,835)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年9月26日

zina help me with some issues. Great service.

GiggleGears
加拿大
使用應用程式 大約1個月
DSers 已回覆 2024年10月8日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月5日

I contacted DSERS support for several questions and Isak answered all my questions with clarity and speed, he explained everything to me to the letter and it was very nice, I recommend

zaramilo
法國
使用應用程式 7天
DSers 已回覆 2024年9月8日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年7月10日

I would definitely recommend this app to someone else. I was having test order issues with shopify, dsers and aliexpress. Zina was incredibly helpful in resolving my issue. Her expertise and patience made the process smooth and efficient. She took time to understand my problem and solved it thoroughly by giving me step by step instructions. I am grateful for her assistance and hoping to meet others like her if I don't get her assistance again.

Thank you Zina!!

StarNors
美國
使用應用程式 大約2個月
DSers 已回覆 2024年7月11日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月18日

Chrissy responded very politely. My questions were resolved and I am comfortable using the system.
Thank you very much:)

yuiyuishop
日本
使用應用程式 10天
DSers 已回覆 2024年10月20日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月6日

Luna from DSers was amazing and the customer services was outstanding

Laced NY
美國
使用應用程式 大約2個月
DSers 已回覆 2024年9月8日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年7月18日

This is my first time contacting dsers customer service through messenger.
I am really happy because of their service and espacially vivian who guided me.
I had some questions and he answered them clearly.
Really Appreciated.

luxeqa
美國
使用應用程式 大約2個月
DSers 已回覆 2024年7月21日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月8日

Holly was very helpful, I appreciated all the information she was able to provide — in a fast, friendly manner.

Silkorama
美國
使用應用程式 26天
DSers 已回覆 2024年8月11日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月22日

I recently had the pleasure of working with Miss Olivia from DSers live support, and I couldn't be more impressed with the experience. As someone who was creating a store and binding products with DSers for the first time, I encountered a few challenges along the way. When I reached out to live chat for help, I was fortunate to be connected with Olivia, who was not only extremely professional but also incredibly knowledgeable.

She patiently guided me through the entire process, making sure I understood every step, and resolved all my issues with ease. Her expertise and training were evident in how smoothly she handled my concerns, and she made what could have been a stressful situation feel completely manageable.

Thanks to her, my store is now up and running without a hitch. Olivia truly went above and beyond to ensure I had a great experience, and I’m grateful for her help. Highly recommend DSers live support!

Better Sleep Access
美國
使用應用程式 大約2小時
DSers 已回覆 2024年10月23日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月28日

Olivia is very patient and timely in answering my questions, helped me solved my misunderstanding and helped me learn and navigate Dsers better, Thanks a lot!

GalGro
新加坡
使用應用程式 3天
DSers 已回覆 2024年10月8日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年7月18日

When I had trouble finding things I reached out to the DSers Support Team. They were quick to reply and I found exactly what I was needing to know. Thank you so much!
Dana

Dana’s Macrame
美國
使用應用程式 大約2個月
DSers 已回覆 2024年7月21日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team