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I will be deleting this app. No where near as good as Oberlo for my store. I have had nothing but trouble. prehaps if you have nothing but dropshipping products it may be useful, but if you have a mix of your own physical products and dropshipping its awful. It syncs ALL of your products from your shopify store and if you dont want to see them on DSERS you must one by one cofirm to hide them on ...
Hello Rubenesque Rider,
Thank you for your feedback.
I understand that DSers and Oberlo work differently, and that it may take some time to set things up. Please understand ...
preciso de ajuda para desconectar uma loja do dsers pois não estou conseguindo pelo proprio app, não
Hi there! Thank you for reaching out. Could you please contact our customer service first to get help? Any details about your issue would be very helpful. Please contact ...
Absolutely horrible customer service experience from Jessica and Barrett. Jessica will literally argue with you when you have an issue with the APP and insist that you don't when in fact you do...which then later realizes that you in fact have an issue...after going back and forth with you. Then Barrett over here is just plain rude and detached from his job. No personality whatsoever is ...
Hi there
Thank you so much for taking time to write this feedback to us.
We're sorry that you had such experience here
From your feedback, we found there's some aspects on ...
não esta indo para o aliexpress, esta indo para o alibaba, não to conseguindo importa o produto para minha loja
Hi there
Thank you so much for taking time to write this feedabck to us.
Would you mind reaching out to us with more details about the situation? Any more light you could ...
ONE of the most horrible experiences I have ever had with an app !!! The customer service was not helpful at all , not only was my migration messed up but I've spent 2 days now trying to figure out everything that got messed up !!! I've lost time and money and all I get is the run around with them !!! DON'T MIGRATE TO THEM !!! They will mess up your entire store front !!!!! Can't get orders out, ...
Hi Rita's Unique Boutique,
Very sorry to hear about your experience, but thank you for taking the time to leave a comment, it's always helpful to hear feedback from merchants ...
Totally unimpressed. I have just reopened my store, replaced Oberlo with your app and need some information. Your so-called Help Centre is really the No Help Centre. Clicked on your email button - it should be labelled the No Email button. Tried the live chat button - I need to log into my Facebook account.... why? So, there is no way of contacting you. This is 2022, not 1922.
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other ...
BAD CUSTOMER SERVICES !!
I reach out to Dsers team via chat asking about how to set up the shipping method in Shopify store, 1 day gone by, the message has read but no one response anything, I noticed someone typing tho, then again no response what so ever.
Hi there ! We are sorry that our service did not satisfy you. There might be a net connection issue happened. On our side the message seems to be sent out but actually it did ...
App is still in beta, buggy, needs some developing. Support is a bit immature and requires alot of effort to make them understand what your struggles are. Also they make their own conclusions before understanding the problem. I made screenshots and explain my issues, yet they still ask me to make videos of the problem. I never had to make a video my entire life about an issue when I am the ...
Hi there! We are sorry that you are experiencing issue on DSers and the solution we provided is not well organized in English which confused you.
Please check the explanation ...
Somehow someone elses shop who I don'T know showed up in my dsers account. And then all the orders went to someone elses aliepxress account. I can't even fulfill my orders and everything is mixed up. This is terrible.
Hola buenas tarde les escribo para comunicarle que estoy teniendo inconveniente para vincular dsers con aliexpress.. me sale un error me envia a alibaba. espero una repuesta pronta
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other ...