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Chris provided awesome support via the chat feature! The mapping portion is a little rough to get used to but Chris helped tremendously!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
This app was a take over for Oberlo which I loved, I think there can be some improvements like being able to change the address/customer information before sending the order fulfilment request. It's still a little buggy and you have to open the app manually to fulfil orders unlike Oberlo that was just 1 click fulfilment. The app on shopify is not great in the mobile view if you are working on your phone just a heads up, but overall, its very similar to Oberlo which was great and the customer service is excellent, quick responses and Krystal helped me out recently. All in all, its a good app to get up and running for importing products from aliexpress without breaking the bank. I'd recommend to anyone starting their e-com journey.
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I really like the App, however, I'm trying to familiarize myself with the process involved but I think it is a great system
Hi,
We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great service, thanks to Ruby for helping me out, nontheless, the problem DSERS had of not making some orders was really bad, i made some orders and they all worked, but then i realize that the order has been made but i had no tracking number on them, so when i check it its bc dsers didnt made the order to alixpress, without telling me.
Hi Blazing Lights,
Thanks for your feedback! Please try to contact our customer service team and provide your store name and the order numbers you were having problem with. We will find out what the problem is and help you in every way we can. Happy dropshipping with DSers!
DSers Team
Great Great support ! Only wish for more video tutorials (rather than blogpost) which are a little bit more complicated to digest !
Hi Kurls.fr,
We really appreciate your review on our customer service. We will take your suggestions about more video tutorials into consideration! We are grateful that you took the time out to leave a comment on us. We will keep improving DSers on providing the best dropshipping experience. Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Je recommande fortement cette application ! Support client très réactif pour vous aidez à résoudre vos problèmes !
Hi SmartObject,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
O aplicativo é excelente, muito fácil de usar. Recomendo você ter em sua loja, facilita muito o seu trabalho, automatiza alguns serviços.
Gostei muito do atendimento do atendente. Foi muito gentil e fez a maioria das coisas por mim. Quanto ao app achei difícil fazer boundles e a opção de pagamento em massa é só no plano pago.
Hi Exclusividades Premium,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
fast, efficient and responds precisely to my problem. I am very satisfied with Dsers customer service. Thank you very much for your availability
Still learning more about the app. but glad they have a great customer service support "Meena" . Great help provided.