評價 (31,350)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年9月9日

I had an incredible experience with Maria from the support team! From the moment I reached out, She was prompt, professional, and genuinely eager to help.
Her communication was clear and courteous throughout, making the entire process smooth and stress-free. It's rare to find someone so dedicated to customer satisfaction!!

Cookware Treasures
美國
使用應用程式 6個月
DSers 已回覆 2024年9月10日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

編輯時間:2024年11月3日

Awesome assistance i really like it,Selena is very knowledgeable and mindful person I wish if I can get her whenever I struggle ..Thank you for your Help Selena

SR14
阿拉伯聯合大公國
使用應用程式 14天
DSers 已回覆 2024年10月23日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月16日

Rin helped a lot with my orders, great app and great service! Thanks

Bgins Beauty
英國
使用應用程式 6天
DSers 已回覆 2024年12月23日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月22日

Thankyou so much Neva,Customer service for perfect.Helped me so fast didn’t let me wait at all.Assited with screenshots immediately and solved every doubt i had!Neva was great!!Would really hope i get connected with Neva next time!

CavitechMed
加拿大
使用應用程式 大約2個月
DSers 已回覆 2024年10月7日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月8日

Vivian was extremely helpful is solving my inventory issues with the app. DSers is extremely easy and intuitive to set up. Highly recommend.

Tyrari
新加坡
使用應用程式 24天
DSers 已回覆 2024年10月10日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月5日

"The support team's help turned my bad day with my first Shopify order into a great one! The conversation was very enthusiastic and helped me clearly understand the order fulfillment process on DSers and Shopify! 5 stars!

Drakelite
美國
使用應用程式 4個月
DSers 已回覆 2024年9月8日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年11月15日

Very good customer service.

Very friendly and helpful

Heshana
美國
使用應用程式 21天
DSers 已回覆 2024年11月17日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年9月2日

Great customer service from Rita. The problem itself is not fully solved yet, but we now know where to look next to get is solved. Rita guided me professionally and friendly through the process.

omenda
德國
使用應用程式 10個月
DSers 已回覆 2024年9月4日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月25日

excellent customer service by zico.
help me faster & showed me steps to resolve my issue

unique collections online
美國
使用應用程式 21天
DSers 已回覆 2024年10月27日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年12月30日

Great support as usual. Thanks to Zoe for helping and fast answers

K9 Unit
法國
使用應用程式 大約2個月
DSers 已回覆 2025年1月3日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team