評價 (30,368)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年9月20日

Solid, fast and friendly support! Highly recommend.

Great Job Chloe

Cloud Bounce
英國
使用應用程式 大約1個月
DSers 已回覆 2024年10月7日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

編輯時間:2024年11月3日

Awesome assistance i really like it,Selena is very knowledgeable and mindful person I wish if I can get her whenever I struggle ..Thank you for your Help Selena

SR14
阿拉伯聯合大公國
使用應用程式 14天
DSers 已回覆 2024年10月23日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月10日

um atendimento digno de um serviço nota 10.

Casa Allura
巴西
使用應用程式 17天
DSers 已回覆 2024年10月15日



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年8月28日

As far as customer service Sans has provided me top-notch 10+ as far as I'm concerned. I'm a novice to all of this and Sans had so much patience with me. She is amazing and I so appreciate her.

Pampered Pets Bazaar LLC
美國
使用應用程式 4個月
DSers 已回覆 2024年9月1日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月24日

Sans provided exceptional assistance with an issue I encountered while fulfilling an order. They guided me through the process step by step, using clear screenshots and explanations that were easy to follow. The service was outstanding—A+++! Thank you!

MagicWishEmporium
加拿大
使用應用程式 5個月
DSers 已回覆 2024年8月25日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月1日

Excellent Customer Service, but Communication Options Could Improve

I’ve been using DSers for my dropshipping business, and I have to say their customer service is fantastic! The support team is very responsive and helpful, especially when it comes to resolving issues quickly. They walked me through every step of the process, from account setup to order management, and I couldn’t be more satisfied with how knowledgeable and patient they were.

That being said, the only improvement I would suggest is offering more communication channels beyond Facebook Messenger. While Messenger is convenient for some, it can be limiting. It would be great to have options like live chat on their website, email, or even phone support for more urgent or complex issues.

Overall, DSers is an excellent tool, and the customer service team is top-notch. Expanding their communication channels would make the experience even better!

SugarandSoul
美國
使用應用程式 22天
DSers 已回覆 2024年10月10日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月17日

Thanks to Krystal, my problem got solved in 2 mintues

Falkeo
澳洲
使用應用程式 大約1個月
DSers 已回覆 2024年10月7日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月24日

Merci à Esfania pour sa réactivité à ma demande et sa gentillesse ☺️

Dolly Shop
法國
使用應用程式 13天
DSers 已回覆 2024年10月27日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月28日

Maria, obrigado, me ajudou bastante, grato pelo seu serviço!

Lumemais
巴西
使用應用程式 4個月
DSers 已回覆 2024年8月29日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年8月21日

obrigada pela paciência e eficiência para solucionar meu problema!

VariedadeX
巴西
使用應用程式 6個月
DSers 已回覆 2024年8月22日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team