評價 (30,363)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2024年7月22日

Exceptional support by Ivan. He was helpful, provided screenshots step by step and guided my efforts to correct a product import glitch. I am highly satisfied with Ders and the support of Ivan! Will definitely recommend! Myra was also phenomenal in helping me on another occasion!

Orionis Products
加拿大
使用應用程式 8個月
DSers 已回覆 2024年7月17日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年8月18日

I wanted to express my gratitude to Colleen for her outstanding support. Her assistance has been invaluable and truly appreciated. Thank you for your excellent service!

MINIBALLERINI
愛沙尼亞
使用應用程式 29天
DSers 已回覆 2024年8月19日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月8日

The customer service is perfect. Thanks Maria

TW Online
巴基斯坦
使用應用程式 2個月
DSers 已回覆 2024年9月9日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月15日

Je suis vraiment satisfaite de Myra son aide m'a été vraiment précieuse et je tien a vous remercier pour vos bons services.

Cigogne et Bébé
加拿大
使用應用程式 12個月
DSers 已回覆 2024年11月17日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月14日

Best customer service ever

Modridekw
科威特
使用應用程式 大約2個月
DSers 已回覆 2024年11月17日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年8月5日

A very good plugin to get you started. Support online 24/7 and always happy to help. In my case Vivian helped me, he explained everything and helped me. Thank you

My Store
英國
使用應用程式 14天
DSers 已回覆 2024年8月6日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年9月29日

Very good customer support. Highly recommended

Mannory
德國
使用應用程式 大約1個月
DSers 已回覆 2024年10月10日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年7月19日

Exceptional Customer Service from Colleen

I am writing to commend Colleen for her outstanding customer service. As the owner of Ice & Trim, a new dropshipping store, I recently faced a connection issue between DSers and AliExpress. Colleen was incredibly attentive and professional, guiding me through the troubleshooting process with clarity and patience.

Her dedication to resolving my issue promptly and her deep understanding of the DSers platform were impressive. Colleen’s exceptional support has greatly enhanced my confidence in using DSers for my business.

Colleen is an invaluable asset to your team, and I highly recommend her to anyone needing DSers support.

Best regards

Ice & Trim
美國
使用應用程式 3個月
DSers 已回覆 2024年7月21日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月15日

Chiou from Dsers Support Team solved my problem in minimum time, fast problem solver and very helpful.

TrendPickr
美國
使用應用程式 大約2個月
DSers 已回覆 2024年8月18日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年7月2日

Today, I received amazing and friendly support from Wendy. I had tried everything to solve my problem, but nothing worked. Fortunately, Wendy from support helped me out. If you get her assistance, your problem will surely be resolved.

Thank you, Wendy, for your wonderful help!

I hope I get you as my support again someday. ❤️

Swift Card
德國
使用應用程式 8個月
DSers 已回覆 2024年7月3日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team