評價 (29,833)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年1月30日

excellent customer service! We were having an issue with getting an order paid for and the customer service quickly came to help us

White Licorice
美國
使用應用程式 8個月
DSers 已回覆 2022年2月7日

Hi White Licorice,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2022年11月14日

I have been using DSers for months, and although most things are smooth, there have definitely been some hiccups. That being said, anytime I've reached out to their Support team they've done a fantastic job of addressing and finding solutions to any issues that may arise. My last couple of reps Joy and Stephanie were both extremely helpful and provided excellent customer service.

Jadey's Closet
美國
使用應用程式 8個月
DSers 已回覆 2022年11月14日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2022年6月10日

Brand new to this application...I'm finding it a little hard to get the hang of but I'm still getting used to it! My customer service rep, Krystal, helped me navigate the app and was quick to respond! ☺️

Kander & King
加拿大
使用應用程式 8個月
DSers 已回覆 2022年6月12日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2022年5月23日

Boa plataforma, com ótimo atendimento. A migração do Oberlo foi tranquila e rápida e o App é de uso bem intuitivo,

Conector Store
巴西
使用應用程式 8個月
2022年11月2日

Jessica was the ONLY rep out of 2 others that was able to help me understand what in the world was going on with my account. I think this women should be given a promotion and be able to train other employees because wheeew she's great!!

RixhSkinE
美國
使用應用程式 7個月
DSers 已回覆 2022年11月2日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2021年12月18日

Catalina was verrrry helpful with helping me map my products. She was very patient and went above and beyond to make sure I was good to go!

Mild Touch Sleepwear
美國
使用應用程式 7個月
DSers 已回覆 2021年12月19日

Hi Mild Touch Sleepwear,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

編輯時間:2021年2月4日

Demora muito o atendimento, no mínimo 2 horas pra me responderem. As falhas no processamento são mto recorrentes e isso é ruim!!!

Bonno Store
巴西
使用應用程式 6個月
DSers 已回覆 2021年2月4日

Dear Bonno Store,

We sincerely apologize for the late reply! We made sure to handle your issue the first thing and top priority when our customer service team started to work. We received your message at 5 am China time and our customer service team started to work at 7 am. We are truly sorry to keep you waited for 2 hours and genuinely hoping for your understanding. Thank you for your feedback and support. Happy dropshipping with DSers!

DSers Team

2022年6月18日

colins with whom I chatted with was great. Hope you all get him when you need a little help. Thanks again colins for all your help.

Bob's Boat Shirts
美國
使用應用程式 6個月
DSers 已回覆 2022年6月20日

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年10月20日

Excellent customer service from Lily... detailed information and very helpful. Thank for your patience Lily. God bless!!

New Millennium Fashion
納米比亞
使用應用程式 6個月
DSers 已回覆 2023年10月22日

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2020年1月7日

I'm having problem with Dsers but just because of their support that is actually very good, I'm giving 4 stars.. So, I think every gonna be okay at the end...

Essential Br Store
巴西
使用應用程式 6個月