評價 (30,354)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年7月18日

i love the way the customer support officer explained to me .. very direct and simple to understand ... thank you so much for your helps :)

I-Qalees
新加坡
使用應用程式 2個月
DSers 已回覆 2024年7月21日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年7月18日

When I had trouble finding things I reached out to the DSers Support Team. They were quick to reply and I found exactly what I was needing to know. Thank you so much!
Dana

Dana’s Macrame
美國
使用應用程式 大約2個月
DSers 已回覆 2024年7月21日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年8月3日

Rita was very good in helping my log-in problems. I hope when I will have some problems again She will be the one to help me again. 5 star easy

Beauty Hurts
斯洛維尼亞
使用應用程式 9天
DSers 已回覆 2024年8月4日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年7月24日

This app is user friendly and helpful. Customer service is great and thanks to Isak's help for me to solve my problem.

BIU HOME
美國
使用應用程式 3個月
DSers 已回覆 2024年7月25日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年8月27日

problem was solved, great experience with DSERS agent

Orchid Vale
美國
使用應用程式 大約1個月
DSers 已回覆 2024年8月29日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年7月29日

Great support from "Maria", she helped me in everything that I was need, Thanks!

SobrioUS
美國
使用應用程式 2個月
DSers 已回覆 2024年8月1日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月19日

Tive uma dúvida sobre o aplicativo e precisei reconfigurar e ao utilizar a ajuda do atendente da Dsers, de nome Chrissy, fiquei muito satisfeita com a atenção e forma didática e clara de ajudar, fazendo o problema ser resolvido. Fiquei muito muito satisfeita com o atendimento, educação presteza da Chrissy. Gratidão!

Melhores Promoções
巴西
使用應用程式 4個月
DSers 已回覆 2024年10月7日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年7月17日

Maria was super helpful! My aliexpress got disconnected and I couldn't find my orders. She looked into and shared with me step by step on how to resolve. Great communication.

Kinoko
美國
使用應用程式 6個月
DSers 已回覆 2024年7月18日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年9月5日

I am really happy with the cooperation and quick response and solution to all my problems. I chtting Colleen and he answered everything I asked. Thank you, Colleen.

anrashop
阿拉伯聯合大公國
使用應用程式 4天
DSers 已回覆 2024年9月8日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年7月10日

I would definitely recommend this app to someone else. I was having test order issues with shopify, dsers and aliexpress. Zina was incredibly helpful in resolving my issue. Her expertise and patience made the process smooth and efficient. She took time to understand my problem and solved it thoroughly by giving me step by step instructions. I am grateful for her assistance and hoping to meet others like her if I don't get her assistance again.

Thank you Zina!!

StarNors
美國
使用應用程式 大約2個月
DSers 已回覆 2024年7月11日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team