評價 (31,049)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月12日

I have worked with Krystal and she has been the most helpful technician that I have ever worked with on any platform I've used.

I gladly gave her 5 stars and its not only because she has helped me but also because she worked quickly to help me assess what was wrong even when I didn't know how to ask. I really appreciate the effort. I have been struggling with shopify since I started, and I wish I would have called DSers help desk first. Thank you, Krystal, for your help, you are AWESOME!!!

Peace of Cake
美國
使用應用程式 23天
DSers 已回覆 2024年10月15日



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月21日

Selena was very helpful, she walk me through my problem and was never shy to provide great answers when I asked something.

myHelestia
德國
使用應用程式 4個月
DSers 已回覆 2024年11月24日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月21日

I got a store connection issue, and CS Sandy from DSers team solved it for me immediately when I contacted them. Dsers are very responsive. Highly recommended for dropshippers :)

The Case Factory
英國
使用應用程式 11個月
DSers 已回覆 2024年11月24日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月9日

This app is phenomenal and everyone that works there has been super helpful with any issues I have. Zoe has been especially helpful with everything I need and has been so nice in all of her responses. :)

The Collective Craze
美國
使用應用程式 大約2個月
DSers 已回覆 2024年11月12日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月12日

I had the most amazing service from a lovely Woman named VillaNelle!

Excellent service! Answered all my questions that needed to be answered! And all my problems were solved that I was, having trouble with on DSers!

Overall, Excellent service!

ImasOrbit
加拿大
使用應用程式 2個月
DSers 已回覆 2024年11月14日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年11月12日

I had a great experience with Gloria DSers support team. My representative was helpful, and responsive, and managed to resolve my issue efficiently. They guided me through the process with clear instructions, making sure I understood each step. I appreciate their patience and professionalism in addressing my concerns. Thank you for the support

SpadesColection
美國
使用應用程式 2個月
DSers 已回覆 2024年11月13日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月24日

Zoe was wonderful she really helped me with an issue in my store and respond to all my questions making me resolve all of my problems¡ amazing work , thank you so much Zoe :)

VoltBrush
英國
使用應用程式 5個月
DSers 已回覆 2024年11月26日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月18日

Was having issues with my order, I had paid but the Shopify store was saying order unfulfilled, I contacted DSers and was fortunate to hook up with Sandy who within a few minutes looked into it and confirmed that my order had been paid and was waiting shipment. The way she communicated with me you could tell she loves her job. Wishing her all the best

givegiftsalways
美國
使用應用程式 5個月
DSers 已回覆 2024年10月7日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年12月10日

So far my experience has been great, and customer service is also amazing, quite quick in responsiveness. Raphael responded right away; in fact, I accidentally made him wait on me. Even though he had to wait, he was still helpful and quick with fixing my issue. Thank you, Raphael.

ComputersDirect.au
澳洲
使用應用程式 7天
DSers 已回覆 2024年12月12日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年11月10日

I am very satisfied with the support I received from Sandy. My issue was resolved very quickly, and she was very helpful. I truly appreciate her assistance. It was really a great customer service experience. Thank you!

First Deco
亞塞拜然
使用應用程式 3個月
DSers 已回覆 2024年11月12日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team