評論 (31,472)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月8日

Easy access and courteous people like Luna who has no problem helping you. Easier and faster service than other methods ie phone or email. It was great

My Store
美國
使用應用程式 大約6小時
DSers 已回覆 2024年10月10日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月31日

Maria was extremely helpful she solved my problem in the fulfilment section

Divensci
美國
使用應用程式 大約1年
DSers 已回覆 2024年9月2日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月24日

Super service client réactif à n'importe quelle heure.
J'ai eu un souci à 23h30 et mon problème a été résolu rapidement.
Merci Rin pour la réactivité !

Anillo Antiestres Clarinova
法國
使用應用程式 6個月
DSers 已回覆 2024年10月27日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年7月25日

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much easier with its automation. I highly recommend.

Only Liberation
美國
使用應用程式 大約2年
DSers 已回覆 2024年7月29日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月28日

Esfania, great customer service. Clear information from start to
Finish.

Bayves
英國
使用應用程式 大約4小時
DSers 已回覆 2024年10月30日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年8月19日

Shout-out to Maria who helped me to clarify some questions I had fulfilling my first order on my store, I was breaking my head trying to figure out a couple of things and she helped me to clarify everything. She was very fast to reply to me and her english is also amazing.

Severica
美國
使用應用程式 6個月
DSers 已回覆 2024年8月21日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月23日

I highly recommend using DSers support. Selena has helped me resolve an issue that i have had for a few days now. Thank you selena!

VenBikes
英國
使用應用程式 7個月
DSers 已回覆 2024年8月25日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月21日

Dser is very powerful, convenient and fast. The staff Zico is very professional and responds to messages quickly. It is worth recommending

KGOODSHOP
中國
使用應用程式 大約1個月
DSers 已回覆 2024年10月7日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年10月5日

Vivian, was amazing customer support today, Thank you so much

Nyleblaze
加拿大
使用應用程式 18天
DSers 已回覆 2024年10月10日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年9月2日

i have got helpful info from Vivian. i was struggling with 2 issues. Vivian helped with explaining so good with help of pictures. i am grateful and i appreciate. thank you

THESMSHOP
加拿大
使用應用程式 大約1個月
DSers 已回覆 2024年9月4日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team