評價 (26,232)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年5月29日

I recently had the pleasure of being assisted by Colleen, and I couldn't be more satisfied with the experience. Colleen was incredibly patient, attentive, and knowledgeable, resolving my issue efficiently and with a positive attitude. Thank you!

Cozify Decor
美國
使用應用程式 大約1年
DSers 已回覆 2024年6月2日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月26日

Amazing service from DSers. Thank you Vivian for solving all our problems in a matter of minutes! Awesome attention.

Icy Minded
美國
使用應用程式 接近2年
DSers 已回覆 2024年4月27日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年5月11日

Isla was awesome she was very helpful to me she responded very quickly in a timely manner I definitely recommend her services for dsers problems you may have.

Qs Gidgetz Gadgetz
美國
使用應用程式 7個月
DSers 已回覆 2024年5月12日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月28日

While DSers is a powerhouse, it has some reasons to be concerned about privacy. Twice now it asks me to relink my AliExpress account, it takes you to a screen that doesn’t look like AliExpress login screen, and both times I login and google says “Your password has been found on a data breach. Change it now!” So I changed it. I contacted them and said they got hacked but they said I did not. Then out of nowhere my Google Chrome browser disables their chrome extension for privacy concerns because it asks to read and edit all your browser data, which gives them total control over your browser and access to all your passwords. I’ve never had a breach with customer data, just with my passwords. I don’t know what is shady going on, but if there was something better out there that wasn’t so invasive, I’d switch but I’ve got over 200 products connected to it.

The Autistic Innovator
美國
使用應用程式 接近2年
DSers 已回覆 2024年3月31日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月5日

I Had the pleasure of being assisted by Aimee. She was so Awesome she Made it easier for me to understand how to operate the platform comfortably. big thumbs up for the patience i know i can be a little slow sometimes but she realy helped me big time thanks aimee..

Mixon's Clothing Co.
美國
使用應用程式 大約1個月
DSers 已回覆 2024年5月6日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月8日

When I sent the first email, I thought it would take a while to get a response, but Selena from DSers support responded quickly and helped me!

Galaxy Store
葡萄牙
使用應用程式 大約1個月
DSers 已回覆 2024年5月9日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年6月19日

Was worried that I was making mistakes. Jumped on DSers chat and Villanelle was fantastic she gave me all the information i needed super fast, checked my orders.. She made me feel at ease as I first timer Thanks Villanelle such great service

Mels Spot
澳洲
使用應用程式 大約1個月
DSers 已回覆 2024年6月20日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年5月5日

The platform is great, but this time I want to highlight the fact that they have very well trained and kind people. Chrissy, this is the name of the person who helped me very quickly with a trivial problem I had.

CoolingRoom
羅馬尼亞
使用應用程式 28天
DSers 已回覆 2024年5月6日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年6月21日

I had the pleasure of working with Sherry on the DSers chat support, and I must say, she exceeded all my expectations! I was facing some serious trouble with drop shipping and was feeling quite overwhelmed. Sherry was incredibly patient, knowledgeable, and dedicated to resolving my issues.

From the moment she greeted me, Sherry made me feel at ease. She carefully listened to my concerns and asked all the right questions to understand the problem thoroughly. Her troubleshooting skills are top-notch, and she guided me step-by-step through the entire process, ensuring I fully understood each solution she provided.

What truly stood out was Sherry's positive attitude and commitment to helping me. She went above and beyond, even offering additional tips and resources to optimize my drop shipping operations. Thanks to Sherry, not only did she try with correcting the issues, but I also gained valuable insights for myself as well.

Thank you, Sherry, for your outstanding service

Pawsome Purple
美國
使用應用程式 14天
DSers 已回覆 2024年6月23日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月29日

this online e-commerce stuff is very frustrating and I have a lot of patience.I am not trying to be overconfident but it even makes me lose patience. I had a problem and got on chat with "Aimee" and she not only put up with my spiciness but helped fix my problem. I know the chat people put up with a lot out of us merchants and they are great at their jobs.

EaglesNest-07
美國
使用應用程式 14天
DSers 已回覆 2024年5月30日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team