評價 (26,153)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2021年3月26日

super pratique pour gérer les commandes . cette app est vraiment complète et fait très bien le lien entre vous et Aliexpress . Bon après il faut un peu trifouiller ce n'est pas toujours très clair surtout quand vous venez de débuter, le seul point négatif est que tout est en anglais je trouve ça dommage

LeMondeDeLaMuscu
法國
使用應用程式 大約1個月
2022年5月27日

Emma was very quick to reply to me and help me solve my problem. I'm still learning how to use DSers and I wish there was a video tutorial to walk me through the entire process.

Popular Paw
美國
使用應用程式 大約1個月
2023年3月7日

Chris:
Chris was helping me amazing! Very detailed answers and he took really the time for me.

Thanks!

Milky Mustache
荷蘭
使用應用程式 大約1個月
DSers 已回覆 2023年3月7日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2020年8月25日

Une équipe très réactive en cas de problème sur Messenger. Cela change des autres plateformes avec aucun service pour les entreprise! Nous recommandons avec grand plaisir.

InFace Base
法國
使用應用程式 大約1個月
2022年12月18日

I was in quite a bit f a pickle because I had my first order come through only to find out that the item was out of stock from the supplier and the customer had already placed the order. Being that it was my first anonymous order and the also my first time using DSERs, I was confused out of my mind about what to do. ultimately, I contacted Shopify support and the rep and I myself both contacted DSERs and two reps helped us at once to solve the problem. Jessica was my representative and she was able to find a substitute product from another supplier and map to correct colors to the original items that the customer ordered. I even messed up the mapping on one of the items and she fixed my mistake. She also explained that because of the plan I was on, (the Basic) that the product quantities don't auto-update, so an item on AliExpress can be out of stock and I won't know about it until a customer places and order and the item is no longer available. She suggested that I turn on notifications (which I had no idea about) or upgrade my plan. Jessica was incredibly helpful. Thank you so much! As for the DSERS app itself, it gets 4 stars because I went through 2.5 hours of stress because the stock levels don't auto-update! You have to upgrade your plan. But the customer service is great!

La Cour
美國
使用應用程式 大約1個月
DSers 已回覆 2022年12月18日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2022年7月6日

Reached out to Customer Service for help with importing products from my store to DSers. Emma was great!

Caribbean Classy
美國
使用應用程式 大約1個月
DSers 已回覆 2022年7月6日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2020年11月30日

O app é útil, mas costuma ter erro no momento de fazermos o login, mesmo digitando a senha corretamente.

Shopping KidVersão
巴西
使用應用程式 大約1個月
DSers 已回覆 2020年11月30日

Hi Shopping KidVersão,

Thank you so much for your feedback. Could you please contact our customer service via Facebook Messenger when you encounter an issue like this next time? DSers is always here to solve any of your problems! Enjoy dropshipping with DSers!

DSers Team

2022年6月29日

Luna was very helpful with my inquiry. App was very helpful with the business as well. It is a good dropshipping company

Shutteronics & Co.
美國
使用應用程式 大約1個月
DSers 已回覆 2022年6月30日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2021年4月18日

I needed some help with a product link and Beenle was very helpful over the instant chat in guiding me as to how to get the problem sorted! Highly recommend Dsers! Great service!

The Globetrotter Bag
澳洲
使用應用程式 大約1個月
DSers 已回覆 2021年4月18日

Hi The Globetrotter Bag,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2019年11月18日

great app,We use this app in our store and it is really useful! We are very happy to have this app helping us in managing our store. recomanded

ChoiceBird
加拿大
使用應用程式 大約1個月