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I’m more than happy with customer service DSerst, specifically with guy Raphael, he helps me super fast sort the issue I need to have done asap. he was very professional kind and effective
Thanks again, Raphael.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Great help received from Rita!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I contacted support and Wendy was very good at solving my problem
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Chloe was one of the best representatives who ever helped me!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had the pleasure of working with Villanelle from DSER recently, and I couldn’t be more impressed. She tackled a complex mapping issue that was causing significant delays in my project, and her swift, professional handling of the situation truly saved the day. Villanelle’s expertise and efficiency are exceptional—she not only resolved the problem quickly but also ensured that everything was functioning perfectly. Her commitment to excellence and her ability to deliver under pressure are truly commendable. I genuinely appreciate her dedication and the outstanding service she provided. Thank you, Villanelle!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
a big thank you to Vivan, who helped me today to solve all the issues i had, she was great, cooperative and understanding, i cannot really thank her enough.
Vivian, mille merci pour votre aide!
Mohammed
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I encountered a subscription issue with DSers where I was billed for a feature I hadn't used. I reached out to DSers support, and Villanelle promptly assisted me in resolving the issue. Thank you, Villanelle, for your support and for directing me to the right department
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Very nice service, answered all my Questions and was very polite from the Beginning. Totally Recommend
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
This is what customer service should be like. Lena was very professional,she was able to isolate my problem and give ma a fix that works. Great job Lena.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
“I had such a great experience with Dsers! The customer service team is incredibly kind and responsive. They answered all my questions quickly and handled everything professionally. It’s clear they really care about their customers. Highly recommend!”
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team