DSers‑AliExpress Dropshipping , 25,366 則評價
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So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.
Hi,
We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sherry was very helpful and provided useful information! But I think the app has some limitations and needs improvements.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great app...I had great assistance from Olivia today resolving a shipping issue.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Gostei muito do atendimento da Lucy
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
In short, i am thoroughly impressed with high quality of your customer service. it has truly set you apart, the attention to detail and commitment to excellence have not gone unnoticed.
I want to specially thank Blanca. all the credit goes to her.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
nice customer support . the dear sally was very supportive. she is so fast and active and she help me to solve my issue .
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Muito simples de usar, gostei muito
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
There was an issue with me connecting my correct email to their account. I can assess that they tried very hard to assist me and everyone was very polite included Aurora. My issue has been rectified and they also answered my other questions.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
"Aimee" est la meilleure ! elle m'a guidé pas à pas jusqu'à ce que mon problème soit résolu.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team