評價 (26,255)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年6月3日

Sherry did such a wonderful job in resolving my order today. She helped me walk thru the process of removing and resubmitting my customer's order. She was very pleasant and extremely patient as this is not a quick solution. Truly appreciated her help today - job very well done, thank you!!

310 Roots & Co
美國
使用應用程式 大約1個月
DSers 已回覆 2024年6月5日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年6月16日

Maria was super helpful. Perfect assist. Very good job. Thank you. 5 stars!

Lustra
葡萄牙
使用應用程式 4個月
DSers 已回覆 2024年6月17日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月6日

Alice from Dsers provided me swift and insightful assistance, clarifying my questions on receiving orders and core information regarding dropshipping. Her fast response and clear explanations were invaluable in helping me navigate the process with confidence. Highly recommend her for any Dsers inquiries!

Toys Store
北馬其頓
使用應用程式 4個月
DSers 已回覆 2024年5月7日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月8日

DSers app works really well and can be used with a lot of functionality for free. Customer service and live chat is good with helpful support staff who can actually resolve issues such as Lennon who was top notch.

Get Set Coffee
英國
使用應用程式 7個月
DSers 已回覆 2024年4月9日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月25日

I've been using this app for my online shop, and it has truly made our fulfillment process better. It's the perfect app for managing orders, inventory, and shipping efficiently. What stands out the most is their excellent customer support. I had an issue, and Aimee from their support team assisted me immediately, resolving my problem quickly and professionally. Highly recommend this app!

OMNYFIT
德國
使用應用程式 15天
DSers 已回覆 2024年5月26日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月30日

I have stared shopify store just by watching videos on YouTube but that was not enough information. I was so confused about some issues i was facing then I just thought to mail DSers . They replied me so fast and guided me well i have been searching videos for weeks but didn't help but DSers support did. They reply fast and solve all your queries. Thank you Chris for helping.

BABIES and MOMIES
巴基斯坦
使用應用程式 16天
DSers 已回覆 2024年6月2日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月14日

I needed to get DSers disconnected from a Shopify store that was already deactivated. I opened a chat with DSers and Rin responded straight away. Rin first of all checked with me that I was aware this would delete all the DSers data associated with that store and that I wanted to go ahead. After that it took only a minute and the issue was cleared up. Very courteous, helpful, and efficient support from Rin and DSers.

Store1
英國
使用應用程式 17天
DSers 已回覆 2024年5月15日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年5月12日

I would like to express my sincere gratitude to Aimee for her exceptional assistance in resolving a recent issue. Her professionalism, efficiency, and dedication were truly commendable.

Aimee's prompt response and willingness to go above and beyond to address the problem were instrumental in achieving a swift resolution. Her ability to remain calm under pressure and communicate effectively made the entire process seamless.

It is evident that Aimee is not only highly skilled in her role but also genuinely cares about providing the best possible support to her colleagues and clients. Her proactive approach and problem-solving abilities set a remarkable example for others to follow.

I am incredibly grateful for Aimee's invaluable assistance and her unwavering commitment to ensuring the smooth functioning of our team. She is truly an asset to our organization, and I look forward to working with her in the future.

Feel Healer
英國
使用應用程式 大約2個月
DSers 已回覆 2024年5月13日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月22日

Fantastic service! Ive used the chat a few times to get me out of a pickle. The staff are amazing! Isla helped me the last time and was so proffessional, quick to respond and solved my problem in a flash. Thank you DSERS make sure you give ISLA a bonus!

Oceans Optics
英國
使用應用程式 4個月
DSers 已回覆 2024年4月24日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年6月11日

Working with Maria, the customer advisor in the DSERS app, was an absolute delight. Maria's expertise, patience, and commitment to excellence truly made a difference in my experience. She took the time to address all my queries with precision and offered invaluable guidance every step of the way. Maria's professionalism and dedication reflect highly on the DSERS app's commitment to customer satisfaction. Thank you, Maria, for your exceptional service!

BetterLife
美國
使用應用程式 4個月
DSers 已回覆 2024年6月13日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team