評價 (30,368)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年10月30日

excelente apoyo por parte de ayuda en sistemas por parte de RIN resolvió mi situación

Tu Deseo Pedido
墨西哥
使用應用程式 大約4小時
DSers 已回覆 2024年11月3日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年7月19日

Sou Denise...Minhas dúvidas foram sanadas, meus problemas resolvidos e o atendimento foi maravilhoso. Bem claro, paciente e cordial.

Shazan Online
巴西
使用應用程式 3個月
DSers 已回覆 2024年7月21日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月1日

good

Zenlike
中國
使用應用程式 1天
DSers 已回覆 2024年9月2日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年9月6日

The live support chat is super friendly and efficient. Within 5 minutes Blanca was able to assist me and solve my problem.

Zereen
荷蘭
使用應用程式 大約23小時
DSers 已回覆 2024年9月8日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年7月24日

Vivian - very quick and satisfying feedback :-)

Montessori Baby Spielzeug
德國
使用應用程式 大約2個月
DSers 已回覆 2024年7月25日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年7月9日

Excellente appli, un vrai gain de temps. J'étais bloqué avec un problème de mode de livraison et je ne trouvais aucune solution. Après un échange via Messenger avec Lucy, elle a éclairci et résolu le problème en 3 minutes. Je recommande, très réactive et professionnelle. Merci !

Bambino
法國
使用應用程式 12個月
DSers 已回覆 2024年7月10日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年7月23日

I encountered a problem in my store specifically with Dsers account. For a moment I thought I would lose my products in my store, so I asked for help from Dsers help center and I had an incredible helper, Vivian, she was so helpful and friendly like my store is for her.
Thank you, Vivian, if there are 10 stars I will never hesitate to give you 10 stars.
Thank you Dsers you take care of your clients with great and smart people as customer care agents.

The Vitality Flex
阿拉伯聯合大公國
使用應用程式 大約2個月
DSers 已回覆 2024年7月24日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年7月19日

Exceptional Customer Service from Colleen

I am writing to commend Colleen for her outstanding customer service. As the owner of Ice & Trim, a new dropshipping store, I recently faced a connection issue between DSers and AliExpress. Colleen was incredibly attentive and professional, guiding me through the troubleshooting process with clarity and patience.

Her dedication to resolving my issue promptly and her deep understanding of the DSers platform were impressive. Colleen’s exceptional support has greatly enhanced my confidence in using DSers for my business.

Colleen is an invaluable asset to your team, and I highly recommend her to anyone needing DSers support.

Best regards

Ice & Trim
美國
使用應用程式 3個月
DSers 已回覆 2024年7月21日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年7月25日

Awesome little app for managing dropshopping. Had an issue today with an order spoke to Isak who resolved the issue straight away for me.

FestiVibe
英國
使用應用程式 大約2個月
DSers 已回覆 2024年7月29日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年7月23日

The services from Maria was brilliant.

I just set up the Shop and didn't understand the whole thing, and I got two orders in, unfortunately the price was wrong. Maria helped me sorted out everything and very helpful.

Great Service, Great Help!

TrendTopia
英國
使用應用程式 大約2個月
DSers 已回覆 2024年7月25日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team