評價 (31,062)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月2日

I had a fantastic experience! They quickly identified the issue I was facing and walked me through the steps to solve it without making me feel rushed. They were patient and knowledgeable, answering all my questions clearly. I'm very impressed with how efficiently they handled my case and resolved it on the first go!

MR.EWORLD
英國
使用應用程式 4個月
DSers 已回覆 2024年11月3日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月23日

I had been troubled with the suppliers and products however Rin, been helpful and solved me with all the problems he's professional and fast responding guided me though all that finally I got what needs. Thank you so much Rin for your times, your supports.

Sotheavy SC Beauty
美國
使用應用程式 大約1個月
DSers 已回覆 2024年10月24日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年10月13日

Chrissy was very helpfull explaining where i was stuck in the process of my webshop. Now i can finally continue! Thanks for the quick response and kind communication!

Angelicpunk
荷蘭
使用應用程式 6個月
DSers 已回覆 2024年10月15日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月25日

Excellent Service and Friendly Support

I am absolutely impressed with the service that Dsers provides! I especially want to highlight Adele, who is always friendly, helpful, and professional. She answers my questions quickly and thoroughly, without any long waiting times. It’s truly a pleasure to work with a support team that is so dedicated and solution-oriented. Many thanks to Adele and the entire Dsers team for the outstanding service!

Villora
德國
使用應用程式 大約1個月
DSers 已回覆 2024年10月27日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月24日

I had the best experience. Blanca was kind and helpful. She answered to all questions I had in a very professional way. Thanks, Blanca!

Charlotte K Store
瑞典
使用應用程式 9個月
DSers 已回覆 2024年10月27日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年11月26日

They were great, friendly, and quick. They helped me solve what I could not fix. Thank you again.

Truly ChiChi
美國
使用應用程式 大約1個月
DSers 已回覆 2024年11月27日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年11月28日

the application itself is clear and makes work very easy. And the DSers service is very helpful and nice. Lena was very nice and answered all my questions

Biżuteria Świata
波蘭
使用應用程式 4個月
DSers 已回覆 2024年12月1日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年11月30日

Thanks to Rfimp! He replies so fast and understands very well my concern and question and being funny and nice. 5 stars!

LampaShop
香港特別行政區
使用應用程式 12個月
DSers 已回覆 2024年12月2日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年11月11日

Very good app and very good help center especially from Rin! The support was very good and everything was easily understood after his help!

Gents Stylish
希臘
使用應用程式 6個月
DSers 已回覆 2024年11月13日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年11月29日

Great App! Big shout out to Chrissy who helped me with an issue very quickly via customer help chat service. Prompt responses, good patience and guidance. Would highly recommend! If you need help, hopefully you get sent to Chrissy!

BGs Giftshop
美國
使用應用程式 14天
DSers 已回覆 2024年12月1日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team