評論 (31,516)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年8月23日

Very good service and helpdesk! Thank you Lucy!

Amour en Fleurs
英國
使用應用程式 8個月
DSers 已回覆 2024年8月25日

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年6月1日

I have to say I have had excellent service all the way! Sometimes I have issues because I am not used to doing things on the computer or Internet and this stuff is very foreign to me, but I have a customer service representative like the last person I had Blanca, who was absolutely excellent and really took their time and gave me a lot of their time to help me get through the issue I was having. I really appreciated her A+++++ service ! Thank You

For The Girly Girl
美國
使用應用程式 1年多
DSers 已回覆 2024年6月2日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年7月28日

I received excellent service from Aimee
Help even that I had difficulty understanding, was patient and positive
Thank you very much much appreciated!

Vent
以色列
使用應用程式 7個月
DSers 已回覆 2024年7月29日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年7月28日

I had a question about refunds and how it works to cancel an order. Sia answered my question within a few minutes with great explanation. Thank you Sia!

Just Cats
美國
使用應用程式 4個月
DSers 已回覆 2024年7月29日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年9月16日

Thanks very much to Selena for all her incredible assistance and patience today. It is the first time using DSers and she professionally guided me through a lot. Congrats Selena for being so professional.

Clint Roland
南非
使用應用程式 大約6小時
DSers 已回覆 2024年9月17日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月26日

Estava com algumas dúvidas e meus mentores particulares não me esclareciam. ENTREI EM CONTATO DO O CHAT DO APP DSers-AliExpress Dropshipping E TODAS MINHAS DÚVIDAS FORAM ESCLARECIDAS COM MUITA CLAREZA E DETALHES. RECOMENDO ESSE TRABALHO A TODOS QUE PRECISAREM!

gfcompracerta
巴西
使用應用程式 1年多
DSers 已回覆 2024年8月27日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年8月19日

Lena from the support team provided fast and efficient support. She quickly resolved my issue, ensuring that the order process went smoothly. I'm very satisfied with the service and the quick response time!

Pulora
阿拉伯聯合大公國
使用應用程式 7天
DSers 已回覆 2024年8月20日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月15日

Lucy was extremely helpful in solving an issue I had been facing for quite a while now, not being able to sign in with the credentials I had been using until now. So, in a few minutes, she was able to solve a problem I had for a few months, causing problems in the fulfillment of orders in my online store. Thanks Lucy for your attention and helpfulness.

All The Beauties
美國
使用應用程式 2年多
DSers 已回覆 2024年5月16日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月27日

Thank you so much, Luna for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions.

Keep up the great work, Luna!

My Store
美國
使用應用程式 大約22小時
DSers 已回覆 2024年8月28日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年7月24日

Raphael was very helpful in assisting me with my orders not being able to be fulfilled, and helping me fulfill them. 5/5 service very satisfied with customer help line.

My Store
美國
使用應用程式 6個月
DSers 已回覆 2024年7月25日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team