評論 (31,517)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年7月25日

Reached out for help with a shipping issue and Olivia was extremely helpful! Helped me fix the issue within 5 minutes!

The Traveling Teapot
美國
使用應用程式 3個月
DSers 已回覆 2024年7月29日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

編輯時間:2024年5月15日

I appreciate the fast help I got on Messenger. Despite the ongoing issue, Olivia from chat support has been amazing. She brings a good mood to our chats, like a supportive friend. I hope all customer support could be this positive. Olivia also uses stickers, which is nice but still keeps things professional.

I think it would be helpful to have a floating icon on the platform for easy access to live chat with agents. This would save time from going through Messenger. Sometimes Messenger can take a while to respond, but that's just how it is.

Overall, I'm really happy with their customer support, especially Olivia's help. Thank you, Olivia!

Holy Pots
美國
使用應用程式 4個月
DSers 已回覆 2024年5月14日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年8月3日

colleen was of great service when i approched dsers for help...he guided me through all the steps...thnks lot

Pet Corners
英國
使用應用程式 6個月
DSers 已回覆 2024年8月4日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年8月2日

The customer service lady was very nice and guided me through all my issues with patience, also they replied instantly, very satisfied

RoSal Shop
美國
使用應用程式 6個月
DSers 已回覆 2024年8月4日

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年7月8日

I had a problem with the application uploading products, I was helped by Wendy who helped me from the first moment until the problem was solved, thank you very much excellent service

My Store
以色列
使用應用程式 4個月
DSers 已回覆 2024年7月9日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年10月4日

DSers ist eine sehr gute Plattform um sein Geschäft voranzutreiben. Alles ist verständlich erklärt anhand von ausführlichen Texten oder Videos. Sollte man doch nicht weiter wissen, hilft der Support sehr schnell.
Danke hier an Vivian, für die schnelle und ausführliche Lösung meines Anliegens. Vivian hat mir sehr schnell geantwortet, alle meine Fragen zur vollsten Zufriedenheit beantwortet.

Amazing Mall
德國
使用應用程式 1年多
DSers 已回覆 2024年10月10日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年6月30日

I recently encountered an issue with product data transmission, and I reached out to Dsers for help. Vivian was the representative who assisted me, and her service was nothing short of excellent. She was not only efficient in resolving the problem but also very attentive and professional throughout the process. It's refreshing to receive such high-quality customer service.

NOVALENIA
瑞士
使用應用程式 5個月
DSers 已回覆 2024年7月1日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月14日

Really good service and problem solving by chloe ! <3
Great customer service

Kuschel Körbchen
德國
使用應用程式 3個月
DSers 已回覆 2024年8月15日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年7月22日

have been using Desers for a while now and I am thoroughly impressed with the application. It’s incredibly user-friendly and has made managing my dropshipping business so much easier. What stands out the most is their excellent customer service. The support team is always responsive, helpful, and goes above and beyond to resolve any issues quickly. Highly recommend Desers for anyone in the dropshipping space!

clikkystore
墨西哥
使用應用程式 24天
DSers 已回覆 2024年7月24日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年8月9日

it is very easy to use and very efficient as well there support is available and answer very fast

Althy health store
以色列
使用應用程式 4個月
DSers 已回覆 2024年8月11日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team