整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年11月7日

This app has been excellent for my business so far. Its ease of use along with its overall functionality is one of the reasons. But, by far, one of the greatest selling points is their customer service. I have directly dealt with Eden and have had a wonderful and very helpful experience. I never feel left without answers to my questions as I know that help is only a message away!

Exquisite Edition
加拿大
使用應用程式 大約1個月
DSers 已回覆 2023年11月8日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023年12月2日

Very good customer service, Wendy was so helpful with the problems I had on my store, Totally recommend!

SolvedX
義大利
使用應用程式 大約1個月
DSers 已回覆 2023年12月4日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023年11月26日

Isak was very helpful today. He knew exactly what I was talking about and he helped me with my problem. Thank you!

BrightCandyChristmas
澳洲
使用應用程式 大約2個月
DSers 已回覆 2023年11月27日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年1月9日

atendimento top muito bom mesmo parabens Dsers atendente Rin

My Store
巴西
使用應用程式 大約2個月
DSers 已回覆 2024年1月15日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024年4月2日

brava SANDY! :)
mi ha risposto immediatamente ed ha risolto in 2 secondi il mio problema

HeroesWall
義大利
使用應用程式 大約1年
DSers 已回覆 2024年4月6日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023年11月12日

I'm giving 5 stars for a few simple reasons. First of all I had an issue on DSers and contacted the 24/7 support chat via FB Messenger. Lily came on the chat and helped me resolve the issue immediately, she had great customer service, responded quickly and fixed the issue instantly. Overall great experience 10/10 would recommend. And also the app is just great!

Sultanis
荷蘭
使用應用程式 大約2個月
DSers 已回覆 2023年11月13日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年3月5日

Lily helped me in solving very important issues. and showed and explained everything in an accessible manner. I am satisfied with her work

My Store
英國
使用應用程式 26分鐘
DSers 已回覆 2024年3月6日

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023年11月24日

my experience with Bruna was nothing short of outstanding. Her expertise, patience, empathy, and commitment to resolution make her a true asset to the support team. If you ever encounter an issue and Bruna is there to assist, rest assured that you're in capable hands. Kudos to Bruna for setting the bar high and exemplifying the epitome of excellent customer service!

EZPZ™
美國
使用應用程式 大約2個月
DSers 已回覆 2023年11月26日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年1月3日

Lennon was very helpful and thorough

Fawnce
美國
使用應用程式 大約2個月
DSers 已回覆 2024年1月15日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023年11月24日

I was facing a problem and then Lucy showed up to help me, she is smooth and quick and very helpful. Cheers to her

ProjcX
瑞典
使用應用程式 4個月
DSers 已回覆 2023年11月26日

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team