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Maria was super helpful! My aliexpress got disconnected and I couldn't find my orders. She looked into and shared with me step by step on how to resolve. Great communication.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Worked with Chloe today to solve a problem that caused all my item to be "sold out" she was very helpful and managed to fix my issue and my store id now back up and running again.
Thank you very much
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
No sabía conectar la tienda con los pagos y Chrissy fue muy amable. Me apoyó todo el rato en el proceso y me explicó todos los pasos. Gracias Chrissy!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
It's been a while since I've been back to Shopify. There is a lot to update.
I had an order and was having trouble mapping. I had to find a supplier first and it was all a process that was new to me. I was very lucky to have help from Irene, and that is to say the least. I was very frustrated and annoyed trying to figure everything out by myself until the great Irene came to my rescue and successfully guided me through the whole process. I want to thank her for hanging in there for me and answering my questions so quickly so I didn't feel more frustrated. She's a keeper! Thanks again!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
having good Support team is huge advantage for any product.
would love to thank Sandy from the support team for the great and fast support.
it's always great to know you have a support team in your back
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I got helped this time very good very precided, customer service have thep patience and guide you trough every problem you have, even the reaction time is on point !
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
helped me figure out some stuff i couldn't figure out by myself i was very fustrated you know how these computers are this person was promt and to the point thank you
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Tha was fantastic, thanks
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
SELENA is the BEST! Thank you so much for helping with the issue. Very happy Selena went up and above to make sure the issue got resolved.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Exceptional Customer Service from Colleen
I am writing to commend Colleen for her outstanding customer service. As the owner of Ice & Trim, a new dropshipping store, I recently faced a connection issue between DSers and AliExpress. Colleen was incredibly attentive and professional, guiding me through the troubleshooting process with clarity and patience.
Her dedication to resolving my issue promptly and her deep understanding of the DSers platform were impressive. Colleen’s exceptional support has greatly enhanced my confidence in using DSers for my business.
Colleen is an invaluable asset to your team, and I highly recommend her to anyone needing DSers support.
Best regards
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team