評價 (30,368)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年5月14日

Isak was very helpful with my issue, he did everything for me quickly and efficiently, also very polite, would definitely recommend

Motor Icons
英國
使用應用程式 大約1年
DSers 已回覆 2024年5月15日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年5月24日

Aimee from the support team was friendly and patient with me, as it was my first time troubleshooting an issue. thank you for being so lovely, and for helping me resolve the issue with screenshots and friendly communication!

Revel Niche
澳洲
使用應用程式 5個月
DSers 已回覆 2024年5月26日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年6月2日

Very fast and helpful support from Holly. Resolved my problem quickly.

Glitzico
德國
使用應用程式 7個月
DSers 已回覆 2024年6月3日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月12日

I would like to express my sincere gratitude to Aimee for her exceptional assistance in resolving a recent issue. Her professionalism, efficiency, and dedication were truly commendable.

Aimee's prompt response and willingness to go above and beyond to address the problem were instrumental in achieving a swift resolution. Her ability to remain calm under pressure and communicate effectively made the entire process seamless.

It is evident that Aimee is not only highly skilled in her role but also genuinely cares about providing the best possible support to her colleagues and clients. Her proactive approach and problem-solving abilities set a remarkable example for others to follow.

I am incredibly grateful for Aimee's invaluable assistance and her unwavering commitment to ensuring the smooth functioning of our team. She is truly an asset to our organization, and I look forward to working with her in the future.

Feel Healer
英國
使用應用程式 6個月
DSers 已回覆 2024年5月13日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年8月31日

Super conseils, réactif

Petzy - Jouets Durables & Innovants pour Animaux
法國
使用應用程式 1天
DSers 已回覆 2024年9月1日

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024年7月3日

Instant help on Live Chat & good service

YurCare
印度
使用應用程式 大約1個月
DSers 已回覆 2024年7月4日

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024年5月23日

Free plan. 10/10 customer support. It is the perfect tool to get started. Nothing compares

WishList
丹麥
使用應用程式 4個月
DSers 已回覆 2024年5月26日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年7月4日

very good customer services

Ibreak Tech
澳洲
使用應用程式 11天
DSers 已回覆 2024年7月7日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年7月4日

Does not allow you to browse products, you must search for a specific item. Not very easy to navigate.

My Store
英國
使用應用程式 7天
DSers 已回覆 2024年7月7日

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2024年5月12日

Extremely happy with the services and the customer support I have received from Wendy. She was extremely thorough in resolving my issue and even assisted me in finding better alternatives for what I was doing. Will definitely continue using this service.

Celo's Ark
美國
使用應用程式 大約2個月
DSers 已回覆 2024年5月14日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team