評價 (26,060)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年5月29日

I needed help with importing products correctly to my Shopify store, I was unable to get it resolved right away but Krystal was a big help in trying to find the problem. We went back and forth both with our heads stumped haha. She contacted a specialized team to resolve the issue and she was super nice and easy to work with!

American Company
美國
使用應用程式 7個月
DSers 已回覆 2024年5月30日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年5月12日

I recently contacted DSers customer support regarding an issue I was experiencing, and I must say, I was thoroughly impressed with the level of service I received. From the moment I initiated contact, the support team was prompt, courteous, and incredibly knowledgeable. They listened attentively to my concerns, provided clear and concise explanations, and went above and beyond to ensure that my issue was resolved to my satisfaction. Their professionalism and dedication to customer satisfaction were truly commendable, making my overall experience extremely positive. I wouldn't hesitate to reach out to their support team again in the future and would highly recommend their services to others.

Xavage
荷蘭
使用應用程式 6個月
DSers 已回覆 2024年5月13日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年5月21日

DSers‑AliExpress Dropshipping has the best customer support I have ever experienced. Their team is not only quick to respond but also very knowledgeable. They took the time to understand my issues and provided step-by-step solutions. Thanks to their outstanding support, my dropshipping business runs smoothly. Highly recommend their service!"

Hiccupzz
美國
使用應用程式 大約1年
DSers 已回覆 2024年5月22日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年5月23日

It was amazing, the service response time was quick, it's night time in where i live but i still got the response i needed to fix the problem i had. Thank you "Irene" you were an amazing help!

Luna Fez
澳洲
使用應用程式 11個月
DSers 已回覆 2024年5月26日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年6月12日

I had a great conversation with Rfimp. He was very easy to work with guiding me through all of the necessary steps my store needed help with. DSers has never let me down with their customer service. Thank you!

Spray Bathroom Essentials™
美國
使用應用程式 5個月
DSers 已回覆 2024年6月16日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年5月29日

Thank you Ralla. It was clean. some doubts doublechking emails and some connection issues. Ralla sticked to help until we reach on a resolution i felt confortable with. Once again thank you keep it that way

CLEODAN
葡萄牙
使用應用程式 7個月
DSers 已回覆 2024年6月2日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月20日

Lennon has been extremely helpful. I received support in a few minutes; he guided me through the process and made sure I clicked what I had to click. Highly recommended!

Puppie Collars
美國
使用應用程式 接近5年
DSers 已回覆 2024年3月21日

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年6月9日

I was so stress with AutoDS customer service. I wasn't treated well. I then decided to learn more about Dsers as it is also a great fulfilling platform as I already have suppliers. Before I sign up, I jumped on messaging support via Facebook, Ralla has been absolutely amazing, went into greater details for me. It has been extremely helpful, especially for someone who is in researching and starting up pace for the business, Ralla has been very patience and understanding. I now considering jumping into upgrading with a bigger plan, so I can connect multiple stores with Dsers and start hitting the ground running. Thanks for your great support :)

NUEFUZ
澳洲
使用應用程式 大約1個月
DSers 已回覆 2024年6月10日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月30日

I recently had the pleasure of using the DSers app for dropshipping, and I must say, it exceeded my expectations in every aspect. From its intuitive interface to its seamless functionality, DSers truly revolutionizes the dropshipping experience.

One particular aspect that stood out to me was the exceptional customer support. When I encountered an issue with my order processing, I reached out to DSers support via messenger. To my amazement, within just under 10 minutes, the support team not only responded promptly but also efficiently resolved my issue. Their expertise and dedication ensured that my business operations continued smoothly without any disruptions. Special thanks to support agent Rita!

This level of responsiveness and effectiveness in addressing customer concerns truly sets DSers apart from other dropshipping apps. It's reassuring to know that whenever I encounter a problem, I can rely on their support team to provide quick and effective solutions, allowing me to focus on growing my business.

Guards Armor
立陶宛
使用應用程式 接近2年
DSers 已回覆 2024年3月31日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月25日

The app is great despite a few issues after the update (mostly my fault as I'm not very tech-savvy). However, I would like to highly commend the support team, which was EXTREMELY helpful and always responded quickly to every question I had. Within an hour, we managed to recover my access together, even though I was very afraid of losing my products. I am very satisfied and warmly recommend it.

SereneScape
波蘭
使用應用程式 7個月
DSers 已回覆 2024年4月27日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team