整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年2月19日

I was stuck in an issue so I needed help to get out from there and that time Krystal was came out to me to help. She is very experienced and cool. She provide me solution within a very short time. DSers is best and Krystal is a best person in best place. Recommended

Jasmine OUTLET
葡萄牙
使用應用程式 2個月
DSers 已回覆 2024年2月21日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年4月28日

Irene responsed to my message extremely fast and was very patient with me. Problem resolved. Fantastic service.

Kittiel
斯洛維尼亞
使用應用程式 3個月
DSers 已回覆 2024年4月29日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月18日

Lucia from DSers is absolutely amazing! She went above and beyond to assist me with a stressful problem I was facing. Not only did she provide effective solutions, but she also did it with a kind and patient attitude. I truly appreciate Lucia's exceptional customer service skills and her commitment to ensuring customer satisfaction. Thank you, Lucia, for your outstanding support!

Anime Wonderland Store
加拿大
使用應用程式 大約2個月
DSers 已回覆 2024年3月20日

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024年3月22日

Ralla was patient, kind, and a lifesaver! I signed up for Shopify/ DSers only a week ago, and had a lot of questions. I used the FB Messenger Chat option and had a quick reply in under a minute. I even left her hanging for 30 minutes while I was at work and she stayed with me the whole time until every question was thoroughly answered. She offered to log into my account to try and figure out the problems herself and sent detailed screenshots with bright red arrows and boxes to clearly show how to fix the issues. Thank you for your help Ralla :)

NiftyGripz™
美國
使用應用程式 8天
DSers 已回覆 2024年3月24日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年3月9日

the staff was very good, helped me step by step to fullfill my order.. my freelancer didnt tell me anything and i got more knowledge from talking to support at DSER. FAST replay and walked me throught it step by step.. awesome service!

kitchzor
加拿大
使用應用程式 大約1個月
DSers 已回覆 2024年3月11日

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月15日

Myra was quick to respond to my question. She reviewed my product and ensured it was properly set up in the system. Thank you Myra for helping me out today.

Lucy and Dot
美國
使用應用程式 8個月
DSers 已回覆 2024年3月17日

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年3月3日

amazing service and timely help to keep your business running smooth.

YYC Car Accessories
加拿大
使用應用程式 大約1年
DSers 已回覆 2024年3月5日

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024年3月17日

I had an issue with an order and after contacting customer service I spoke with Sally, who was extremely professional, patient, and helped me solved my issue step by step. I am so appreciative of the service provided.

Thanks Sally
Keep up the good work.

Cherish chic
美國
使用應用程式 19天
DSers 已回覆 2024年3月18日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024年4月26日

very fast and competent help. My problem has been solved, I will spend a lot less time on my orders in the future and the customers are happier too. Thank you

Little Lumina
德國
使用應用程式 23天
DSers 已回覆 2024年4月27日

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024年2月23日

We've been using DSers for a while and are extremely satisfied. The app has significantly improved our workflow and efficiency in e-commerce. The standout feature is the customer support, especially from Irene. She has been incredibly responsive and helpful, guiding us through any issue with speed and kindness.

DSers is user-friendly, offering features that streamline our online sales processes, from order automation to seamless integrations. The reliability of DSers is commendable, with minimal technical issues and when questions arise, support is quick to assist. Irene, in particular, not only resolved our problems efficiently but also offered valuable insights on making the most out of DSers.

We're delighted to have DSers as our partner and highly recommend it. Whether you're new to e-commerce or looking to simplify your operations, DSers is worth considering. A big thank you to DSers and especially to Irene for her exceptional support!

SparkSphere
瑞士
使用應用程式 23天
DSers 已回覆 2024年2月25日

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team