DSers‑AliExpress Dropshipping

I want to take a moment to express my sincere appreciation for Blanca. As I am very new and I felt quite anxious about the payment procedures when I operated the wrong payment. However, Blance was incredibly helpful. She patiently addressed all my concerns, providing clear explanations that alleviated my worries. I was particularly impressed by their quick response time, which made me feel valued as a customer. Thank you for her outstanding service!

Excellent Service with Aim

I had the pleasure of receiving assistance from Aim, and I must say, the service was outstanding. From the moment I reached out, Aim displayed a level of professionalism that immediately put me at ease. Their responses were prompt, clear, and incredibly helpful, addressing all my concerns with patience and expertise.

What impressed me the most was Aim's reliability. I felt confident that my inquiries were in good hands, and they went above and beyond to ensure my needs were met. It’s refreshing to experience such dedication in customer service.

If you’re looking for a dependable and supportive representative, I highly recommend reaching out to Aim. Their commitment to excellence truly sets them apart!

It was pretty helpful, the dear agent assisted me to solve all my issues. Thank you so much.

I had a bit of a problem this morning with the DSERS/Aliexpress app on Shopify. When I opened it, the screen looked different than usual, and I couldn't get past the Sign-in and Authorize Permissions page it kept refreshing every time I tried to enter my email and password. The options were greyed out, and I was stuck!

Thankfully, Chrissy from live support was a lifesaver. She asked me to send over a screenshot (and I even threw in a screen recording for good measure). Chrissy quickly figured out what was happening and provided me with a solution to access the site. Problem solved!

Thanks so much, Chrissy, for your prompt and friendly help!

Support was TOP SHELF! Understood my issue right away and walked me through the fix and stayed with me the whole time!

Definitely felt like I was the most important customer at that moment!

Thank you

I had a question about updating my SKU's in DSER's. My online rep Chrissy was a tremendous help in assisting me. She provided me with snippets of the steps I needed to take and also clarified other shipping information. It was a great experience.

I can't say enough good things about Adele, the Dsers Assistant! She was a lifesaver for me. From the moment I reached out, she was friendly and super helpful, guiding me through everything I needed. It felt like I was chatting with a knowledgeable friend who genuinely cared about my success. I highly recommend Dsers Assistant to anyone who needs support!

Maria was very friendly, fast and efficient with her service and gave me all the relevant information I need. Thank you Maria, keep up the good work.

Excellent Service. Just getting started with this platform but it seems very effective. I have been Dropshipping for a number of years now and this platform seems to have all the basis covered. Zoe has been extremely helpful

Rfimp helped me with the mapping process and it worked like a charm. Gave me some advice with the extra options the supplier had and helped me with screenshots so it made it very easy to make some changes. Thank you!